Reviews (803)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective bundling and multibuy discount strategies. They appreciate its user-friendly interface, seamless Shopify integration, and diverse upselling options, including dedicated bundle pages. The app's performance is robust, with frequent updates based on merchant feedback. Customer support is also praised for being responsive and helpful, providing personalized assistance and detailed guidance, which enhances the user experience and customer satisfaction.

Edited January 20, 2023

The Build Your Own Bundle feature was extremely buggy for us. Even after walking through it with an agent (who was very nice), we still couldn't get it working. The style customization options are limited (too limited for our needs). We didn't try any of the other features.

Art of Play
United States
2 days using the app
PickyStory replied January 21, 2023

Thank you for the review. Our team tried to work with you on creating a bundle builder experience on your website but we never had a chance to get to the customization part or to test the usability. We would be happy to work with you on setting up the deal.

We reached out to you directly to continue the setup.

PickyStory team

June 28, 2022

I used this app to create a bundle for my prints (buy 2 and save 20%) - the customer service agent was really helpful on the online chat and walked me through the whole process. Thank you! My only issue would be that the bundle does not show up on the main product page, only underneath the products affiliated with the bundle when the customer clicks onto them.

thesundaystudio.design
United Kingdom
2 days using the app
PickyStory replied June 28, 2022

Thank you for your review. We can definitely help you set up the bundles in the way that you described. We have sent you an email to book a call with us for that matter :)

Anna,
Head of Support

May 16, 2023

Best app on Shopify. Just get it. The customer service alone is worth learning the interface. The backend takes a little getting used to and I'm sure will get even more streamlined in the future. But it's HIGHLY worth it to upsell and create automations.

Lash Reality
United States
About 2 hours using the app
PickyStory replied May 16, 2023

Thank you for this great review. Happy growth with PickyStory!

December 9, 2022

Great service from the customer support and the app is working great! I highly recommend the app to every store.

One Design Center
Sweden
About 2 hours using the app
PickyStory replied December 9, 2022

Thank you for this amazing review. Happy growth with PickyStory!

May 10, 2022

Best customer service I have seen on an app yet. answered, helped, explained and completed in under 10 minutes!

Pure Adrenaline Motorsports
United States
About 1 hour using the app
PickyStory replied May 10, 2022

Thank you for this great review. Happy growth with PickyStory!

August 11, 2023

Absolutely a perfect app. The customer service is much better than I expected. I should have got this app sooner. Thank you to Uğur Can for the amazing support

Otaku After Hours
United States
About 1 hour using the app
PickyStory replied August 13, 2023

Thank you for this great review. Keep growing with PickyStory!

October 1, 2021

the support I get from this app is outstanding every time. Super responsive, fast and patient to deal with my thousand of questions. The app per se has lot of features I still have to explore but for now it seems to be the best one out there!

Biocasa
Australia
About 1 hour using the app
PickyStory replied October 1, 2021

Thank you for this awesome review. Happy growth with PickyStory!

May 18, 2022

Customer support is excellent!! I'm just starting out using the app and on the face of it, it seems to do everything I need and more. Roziel Amor in the customer support team was brilliantly helpful. The only slight snag at the moment is that combo products don't automatically go 'out of stock' if a component isn't available - it's just the 'add to cart' button that stops working, without explanation to the customer. That's the only reason I'm not giving it a full 5 stars. They do say they are working on that aspect though, so fingers crossed they'll have it cracked soon! Thanks for your help Roziel - your service was 5 stars! :)

TUM TUM TOTS
United Kingdom
About 23 hours using the app
PickyStory replied May 18, 2022

Thank you for this review. Keep growing with PickyStory!

November 2, 2023

Very useful app for my clothing business

Veii Apparel
United States
40 minutes using the app
PickyStory replied November 6, 2023

Thank you for this amazing review. Keep growing with PickyStory!

June 30, 2020

Great app, much cheaper than similar alternative we have been using and the support received from Alex was excellent.

Happy Linen Company
United Kingdom
37 minutes using the app