BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,150)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting the visual appeal and professionalism of their Shopify stores with customizable labels and badges. They appreciate its seamless integration, ease of use, and flexibility, highlighting its effectiveness in promoting special deals and product features. The app is noted for its intuitive design, reliable performance, and adaptability to both desktop and mobile displays. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently commended for their quick and comprehensive assistance, enhancing merchant satisfaction and making it a valuable tool for improving customer engagement and sales.

Edited April 5, 2023

After using this app over a month, i would rate it as 1 star or below as a matter of fact - the labels randomly changes sizes without even you knowing and it costed us aot of sales recently as the labels across all the products were covering literally the whole product images - not letting customer view the actual product image - and it only happened only on mobile devices. would not recommend this app - get a better option out there if you can

The Blingspot Studio
Pakistan
6 months using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 6, 2022

Great app. The free version works perfect for a small catalog. Gigi from customer support was super helpful and quick.

Mendoza 57
Mexico
6 days using the app
Tech Arms (by BSS Commerce) replied June 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited March 11, 2022

This app is very easy to use and cost-effective. After I configured it, I encountered a problem, contacted the customer service, and replied to me very quickly, and solved my problem very quickly. It's very nice I also want to thank amber for helping me deal with the problem quickly and making the page display perfect

ZUUKING
China
6 days using the app
Tech Arms (by BSS Commerce) replied March 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

December 6, 2022

Even though we are currently using the free plan for Product Labels & Badges, I received great customer service from Jena Nguyen. She pulled the developer, Tran Duc Nam, in to assist and they resolved my issue speedily. I can now accomplish some things on my website that I couldn't accomplish before.

seeJesus
United States
6 days using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further help, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there

Wish your business all good!

Edited September 1, 2023

App support team has been very responsive. Will continue to use!

Petite Dressing
United States
6 months using the app
Tech Arms (by BSS Commerce) replied August 7, 2023

Thank you for sharing your experience with the app. It sounds like you've had some difficulty when using it and I apologize for the inconvenience.

We understand the importance of prioritizing customer service and strive to provide support during US business hours but currently have business limitations.

We appreciate the time you took to leave your feedback and thank you for your understanding.

Edited October 12, 2022

Application facile à utiliser et assez pratique. Le service client est assez réactif (merci à Jennie et l'équipe de dev Tran Duc Nam, Nguyen Dinh Tuan Ngoc), notre problème d'intégration a été résolu rapidement.
Dommage que le catalogue est un peu réduit niveau visuel.

RONI GLOBAL
France
6 days using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 6, 2023

L'app è funzionale e semplice da utilizzare. Il supporto è disponibile e veloce negli interventi. Consigliata.

Australian spa
Italy
6 days using the app
Tech Arms (by BSS Commerce) replied June 7, 2023

Grazie mille per la tua valutazione a 5 stelle! Siamo lieti che hai trovato l'app funzionale e semplice da utilizzare, e grazie per aver apprezzato il nostro supporto veloce. Apprezziamo la tua opinione.

April 29, 2022

Great app, top notch and reactive support. Special acknowledgement to Gigi, from customer support and Van Hoan the technician.

Honies et Bees - Ta trousse beauté bio
France
5 months using the app
Tech Arms (by BSS Commerce) replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 21, 2020

Having issues with install, sent one email and the team responded and rectified the issues in a very timely manner.

Absolutegifts
United Kingdom
5 days using the app
Tech Arms (by BSS Commerce) replied October 23, 2020

Happy to be helpful for your case.
Enjoy the app and we wish your business even more successful with our labels. You know, catchy badges sell products faster.

October 10, 2023

customer service was more than expected.. The app is very easy to use.. so far no complications.. Thanks guys..

My Store
Canada
5 days using the app
Tech Arms (by BSS Commerce) replied October 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!