Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable labels and badges that enhance marketing and customer engagement. Its unique features like product labels and sale banners help differentiate stores from competitors. The app is praised for its affordability, ease of use, and compatibility with various themes. Merchants also commend the reliable performance and responsive customer support team.

July 1, 2023

This is an essential app. Quick and easy to install and configure with our custom theme and very ably supported by a decidedly responsive, considerate and thoughtful team. We cannot enthuse enough about our experience using this product which introduces valuable new features with every update. We highly recommend it to all considering its use and are an extremely satisfied customer! 5 star!

Victoria Beckham UK
United Kingdom
11 months using the app
BSS Commerce replied July 4, 2023

Thank you for the wonderful review and for awarding us a 5 star rating!

We are honored that you have had such an excellent experience with our app. It is our top priority to continue delivering on our promise to offer a great user experience supported with helpful, considerate, and responsive customer service.

We thank you for your enthusiasm and recommendation of our product.

July 3, 2023

This is an essential app. Quick and easy to install and configure with our custom theme and very ably supported by a decidedly responsive, considerate and thoughtful team. We cannot enthuse enough about our experience using this product which introduces valuable new features with every update. We highly recommend it to all considering its use and are an extremely satisfied customer! 5 star!

Victoria Beckham
United Kingdom
11 months using the app
BSS Commerce replied July 4, 2023

Thank you for the wonderful review and for awarding us a 5 star rating!

We are honored that you have had such an excellent experience with our app. It is our top priority to continue delivering on our promise to offer a great user experience supported with helpful, considerate, and responsive customer service.

We thank you for your enthusiasm and recommendation of our product.

November 2, 2023

A very good app and support does everything they can to get you started, even with a heavily customized theme. Reaction time was also very quick. There are endless possiblities of showing banners, popups, labels and customizing these to your needs.

mia mai
Germany
2 days using the app
BSS Commerce replied November 10, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

October 16, 2023

One of the few app where you can add icons directly to your picture. Works as intended!

Nordamark
Sweden
About 2 months using the app
October 30, 2023

People should just abandon other similar apps and switch to this. First of all, and most importantly, fast in response. They solved all my troubles and even assisted me with those that were unrelated to this app. A big thumbs up. 101% recommended. I sincerely thank June for her helping hand.

Forstyles since 2003
Singapore
4 days using the app
November 6, 2023

Does as it says! June helped as much as possible with a few issues I had.

Recommended!

My Store
United Kingdom
About 1 month using the app
BSS Commerce replied November 10, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

June 2, 2023

Great app! The app support was very quick and everything was set up the way we wanted. Highly recommend to anyone who needs to tag certain products with custom labels!

Age of Innocence
Russia
10 months using the app
BSS Commerce replied June 7, 2023

Thank you so much for your 5 star rating!

We are so glad to hear that the app support was quick and that you were able to set everything up the way you wanted.

We appreciate your recommendation and are pleased you found our labels useful!

August 2, 2023

Great experience, fantastic app but even more importantly fantastic support team.

Jennie was a great help and followed our issues step by step, until they were resolved.

Keep up the great work!

Debonar Watches Sp. z o.o
Poland
About 2 years using the app
BSS Commerce replied August 7, 2023

Thank you so much for your kind words and your 5-star rating!

We are so pleased that you had such a positive experience with us despite our limited business hours, and we really appreciate you taking the time to share your feedback.

August 29, 2023

The customer service and IT technician fix the class mismatch problem fast after our theme has been updated. Thanks a lot!

Mistore.se
Sweden
About 2 years using the app
Edited July 20, 2023

The app is very useful for us, especially during the sale season. Jena from the support team is always attentive and professional, and she assists with every technical issue or question. Though the app suffers from bugs quite often, Jena is always eager to solve them.

Daniella Lehavi
Israel
Over 1 year using the app
BSS Commerce replied June 20, 2023

Thank you for taking the time to let us know of your experience with the latest software update.

We are sorry to hear that some functions are not working anymore but we got your notice and we will for sure help you to deal with this properly. We understand your frustration and appreciate you bringing it to our attention.

We are always trying to find ways to make our users experience better, so this feedback is invaluable. Also, we will soon send over again a collab request and the team will fix this as top priority.

Again, so sorry for your experience!