Reviews (1,001)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for effectively highlighting products and promotions with its flexible and customizable features like product labels, sale banners, and custom artwork upload. It's praised for its seamless integration, reliable functionality, and compatibility with various themes and apps. The support team is noted for their quick and efficient problem-solving. Merchants find it affordable and valuable for enhancing product marketing and customer engagement, and for tailoring marketing to different customer segments. The user interface is described as intuitive.

November 7, 2023

Outstanding service! In less than a day, the team efficiently resolved our issue. This level of responsiveness is a rare find in customer service, and it instilled confidence that we can rely on them for future assistance. Appreciate their dedication and super satisfied with the experience. Thank you!

REFASH Malaysia
Malaysia
11 months using the app
BSSapps (by BSS Commerce) replied November 10, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

February 16, 2024

Fantastic app & support team

Tahiliya
India
8 months using the app
June 28, 2024

Needed help to get a custom solution for a label, and Jocelyn from BSS fixed it within 1 day - Great service!

Supernerds
Norway
November 24, 2023

Excellent support (even on the craziest sale week of the year)! App working well now, thank you!

GoodBuy Gear
United States
About 1 year using the app
BSSapps (by BSS Commerce) replied November 26, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

July 3, 2023

This is an essential app. Quick and easy to install and configure with our custom theme and very ably supported by a decidedly responsive, considerate and thoughtful team. We cannot enthuse enough about our experience using this product which introduces valuable new features with every update. We highly recommend it to all considering its use and are an extremely satisfied customer! 5 star!

Victoria Beckham
United Kingdom
11 months using the app
BSSapps (by BSS Commerce) replied July 4, 2023

Thank you for the wonderful review and for awarding us a 5 star rating!

We are honored that you have had such an excellent experience with our app. It is our top priority to continue delivering on our promise to offer a great user experience supported with helpful, considerate, and responsive customer service.

We thank you for your enthusiasm and recommendation of our product.

July 11, 2023

Small issue with labels not appearing where they should have. Resolved quickly and without additional complication. Extremely helpful support.

Laurelle Antique Jewellery
United Kingdom
About 2 years using the app
BSSapps (by BSS Commerce) replied July 18, 2023

Thank you so much for your 5-star rating!

We are so glad that we were able to resolve the small issue with labels quickly and without any additional complications. It's great to hear that you were happy with the support you received.

November 9, 2023

The application is very user friendly. The support service responds quickly. Jena helped me efficiently and quickly with updating labels for the product images. great to work together. Thanks

Shviro
Israel
5 months using the app
BSSapps (by BSS Commerce) replied November 13, 2023

Thank you so much for your 5-star rating!

We are thrilled that you found our application user-friendly and that our support service responded quickly.

We appreciate your feedback!

November 20, 2023

Such an easy to use product. But most importantly the team give excellent support. Can't speak highly enough of the help they provide, Jocelyn has been an excellent help for us.

milosbackyard
Australia
3 months using the app
BSSapps (by BSS Commerce) replied November 22, 2023

Thank you so much for your 5-star review!

We are thrilled to hear that you had a great experience using our product. We’re delighted to hear that you were impressed with the ease of use and most importantly, the excellent team support that you have experienced. We really appreciate your kind words about Jocelyn and your overall positive feedback.

Thank you for choosing us!

January 3, 2024

The app works well and the support team (specifically Jena) is incredibly efficient and helpful!

REFASH
Singapore
About 1 year using the app
January 16, 2024

Great app and great customer support, really recommended.

NFC Tagify
United Kingdom
4 months using the app
BSSapps (by BSS Commerce) replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!