BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,149)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting the visual appeal and professionalism of their Shopify stores with customizable labels and badges. They appreciate its seamless integration, ease of use, and flexibility, highlighting its effectiveness in promoting special deals and product features. The app is noted for its intuitive design, reliable performance, and adaptability to both desktop and mobile displays. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently commended for their quick and comprehensive assistance, enhancing merchant satisfaction and making it a valuable tool for improving customer engagement and sales.

December 20, 2021

Mình đã gặp 1 tí vấn đề khi đăng ký dùng Gói Free nhưng được sự hỗ trợ rất nhiệt tình và nhanh từ đội ngũ BSS, xin cảm ơn các bạn, một sản phẩm từ Việt Nam

Thiệp cưới The Simple
Vietnam
About 19 hours using the app
Tech Arms (by BSS Commerce) replied December 26, 2021

Cảm ơn bạn vì đã sử dụng và hài long với app Product Labels & Badges của chúng tôi.

Hãy liên hệ đến sales@bsscommerce.com bất cứ khi nào bạn cần giúp đỡ.

Thân ái,

BSS Commerce Team

June 9, 2023

Thank you for the help. Very fast team. Thanks to Jolie for the suport and her developer. They solve the problem like was nothing.

MOBILIERB2B
Romania
About 19 hours using the app
Tech Arms (by BSS Commerce) replied June 15, 2023

Thank you very much for your 5-star rating.

We are glad to hear that you had a great experience with our team. We truly appreciate your help and support. Thank you again!

November 15, 2022

Jennie and developer Nguyen Van Ninh worked quickly to resolve an issue relating to the positioning of labels within my store with integration due to my active theme. Great service finding a solution to the issue within an hour and all up and running as expected. Must have app for your shopify store. Having looked at various options to add this feature to our store the simplicity and affordable pricing made Product Labels & Badges stand out. Easy to add your own artwork or use their integrated builder. Linking to products by tag we can highlight specific products and features. Again to highlight the efficient and quality service from Jennie and developer Nguyen Van Ninh who helped resolve my issue.

Island Bathrooms
United Kingdom
About 18 hours using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

September 30, 2020

Amazing service. Prompt responses and most helpful with personalizing labels. Would highly recommend.

The Saxophone Shop
United Kingdom
About 17 hours using the app
Tech Arms (by BSS Commerce) replied October 5, 2020

Love your words! Next time, let us know at sales@bsscommerce.com if you need more personalizing labels.
Always ready to help!

July 7, 2022

Easy to install and works great! Support team is quick to respond to questions. Happy to recommend.

SunJack
United States
About 15 hours using the app
March 19, 2021

Impressive support! The app works perfectly fine and with conditional rules. Thank you, Stephanie, you continuously exceeded my expectation.

Stylizedd.com
United Arab Emirates
About 14 hours using the app
Edited July 26, 2023

The customer service is top-notch. I think it will work if they keep working with us to get the app where it needs to be.

Recon One
United States
16 days using the app
Tech Arms (by BSS Commerce) replied July 6, 2023

Such a pity to see that our app didn't work well with your theme.

However, kindly understand that Pipeline is a custom theme which is provided by a 3rd-party provider on Shopify. Also, every theme has its own structure and every site has its own 3rd-party apps installed. Thus, you can reach out to us for further assistance and our team will for sure help you out.

Hope you will give us another chance assisting much further on this. You can contact us at sales@bsscommerce.com or via our Live Chat icon from the app and our agent will be right there.

October 17, 2023

When we initially downloaded the app it wasn't working as expected (Labels weren't displayed on product pages) I contacted support and they found an error and amended it. The experience was good. However, I have now been emailed at least 4 times by customer support begging for a review, the emails are starting to get a bit sassy, so I am writing this review in hopes that I will be left alone lol

RYOS NZ
New Zealand
15 days using the app
September 18, 2023

Still new to this app, but very pleased so far with value and have received excellent customer support in resolving incompatibilities with our theme. Each issue was resolved quickly and communication was excellent.
The resulting product labels are really eye-catching and helping promote our reduced products.
I am sure we will be using this app far more over coming weeks / months.

SwiSh basketball
United Kingdom
12 days using the app
Tech Arms (by BSS Commerce) replied September 22, 2023

Thank you for such a valuable review!

We are so glad to hear that you are enjoying the value and customer service we have provided. We are thrilled that the product labels have helped promote your reduced products.

However, dropping a 4/5 star review means you are not totally satisfied with the app yet. We look forward to having you use the app more in the coming weeks and months so that we can assist much further and help you revise your experience.

Again, thank you so much!

January 13, 2021

Amazing app and very helpful support. Very prompt support was given and love how it works on our website!

Nivi- Weaving Traditions
India
About 10 hours using the app