BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,149)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting the visual appeal and professionalism of their Shopify stores with customizable labels and badges. They appreciate its seamless integration, ease of use, and flexibility, highlighting its effectiveness in promoting special deals and product features. The app is noted for its intuitive design, reliable performance, and adaptability to both desktop and mobile displays. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently commended for their quick and comprehensive assistance, enhancing merchant satisfaction and making it a valuable tool for improving customer engagement and sales.

May 3, 2024

Easy installation and I had a small technical issuu with my Firefox browser. The support team really helped my very fast and especially Jolie responded very quickly. The problem was solved within a few hours. I would really recommend BSS.

olijfoliestore.nl
Netherlands
About 23 hours using the app
Tech Arms (by BSS Commerce) replied May 6, 2024

Thank you for your 5 star rating!

We're glad to hear that you had an easy installation and that our support team, especially Jolie and the team, was able to quickly resolve your technical issue with Firefox.

We appreciate your recommendation of BSS!

March 11, 2024

Jena was very helpful. She was very responsive and also very technical from time to time. This company deserves your trust.

HD Bio Packaging
Canada
Over 3 years using the app
November 9, 2023

The application is very user friendly. The support service responds quickly. Jena helped me efficiently and quickly with updating labels for the product images. great to work together. Thanks

Shviro
Israel
5 months using the app
Tech Arms (by BSS Commerce) replied November 13, 2023

Thank you so much for your 5-star rating!

We are thrilled that you found our application user-friendly and that our support service responded quickly.

We appreciate your feedback!

November 24, 2023

Excellent support (even on the craziest sale week of the year)! App working well now, thank you!

GoodBuy Gear
United States
About 1 year using the app
Tech Arms (by BSS Commerce) replied November 26, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

April 2, 2024

Good plugin with a free version that is enough for us at the time. We had some trouble with the label not showing everywhere but I got really good help immediately from the team.

Piffa
Sweden
14 days using the app
March 4, 2024

An excellent app, it took a bit of configuring because my theme isn't popular but Jena the support contact was fast and helpful to fix the problems. It really has everything you need to add product label and badges to your store. No need for anything else. Also the included library of product labels are high quality. You can also configure the app to show labels based on stock levels or sales. Great support, great app.

Gemstone Buyer
United States
9 days using the app
Tech Arms (by BSS Commerce) replied March 5, 2024

Thank you so much for your 5-star rating!

We're thrilled to hear that you had a positive experience with our app and that our support team, especially Jena, was able to assist you quickly and efficiently. It's great to know that you found the app easy to configure and that it met all your needs for product labels and badges. We appreciate your kind words about our product label library and the customization options available.

Thank you again for your feedback and support!

February 20, 2024

Perfect support from Jolie. If you have any problems or questions, you are helped immediately and very competently. Very satisfied with the support and the app.

LEDVANCE Shop
Germany
Over 3 years using the app
Edited November 2, 2024

I encountered some problems with the app and Jena from the support team helped me solve the problems and answered all the questions in a professional way. A good app that I use a lot.

Loopi
Israel
Almost 2 years using the app
Tech Arms (by BSS Commerce) replied October 6, 2024

Dear Loopi,

Thank you for your feedback, and I sincerely apologize for the experience you've had.

I want to clarify that each time you contacted us, we responded and sent multiple follow-up emails. I suspect our messages may have ended up in your spam folder or were missed. Our intention is always to support you as quickly as possible and to avoid any difficulties.

The issues you've encountered were linked to a recent update. However, we couldn't access your theme due to some legacy code that needed updating. Our development team has now accessed your setup and resolved the problems.

Could you please check your site again? We genuinely appreciate your patience, and we’re committed to enhancing our app's performance. You can also find our previous emails from support at support-sbc-ta@bsscommerce.com.

Thank you again for your understanding, and I hope to hear from you soon!

March 24, 2024

It is an easy solution to implement labels/badges on your store. With the support of their teams we were able to get it up and running in no time. The team is very responsive and helpful to resolve any issue you might have with your template.

Oia Boutique
United Kingdom
13 days using the app
April 5, 2024

I recommend the app. Great help from the team - especially Jolie and Jena, who helped me get everything set up right away.

Dárková krabička
Czechia
7 days using the app