BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,149)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting the visual appeal and professionalism of their Shopify stores with customizable labels and badges. They appreciate its seamless integration, ease of use, and flexibility, highlighting its effectiveness in promoting special deals and product features. The app is noted for its intuitive design, reliable performance, and adaptability to both desktop and mobile displays. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently commended for their quick and comprehensive assistance, enhancing merchant satisfaction and making it a valuable tool for improving customer engagement and sales.

January 5, 2024

Such great service! My website issue was resolved promptly with no problems.

Ibrandeverything
United Kingdom
Almost 2 years using the app
March 27, 2024

They helped me to get any issues or troubles I had fixed! Super great to work with. The program is working great on our Shopify now!

Triple Threads
United States
15 days using the app
February 28, 2024

I love this app. The customer service is great especially Jocelyn! I had an issue, I reached out to customer service and was able to get the issue resolved in less than 10 minutes

Doctora Maria Garcia Lahens
United States
About 1 month using the app
November 28, 2023

I was looking for an app that could be easily editable and great support and this was it. You've got some great flexibility and I can't wait to use more of their features.

Abate
United States
About 2 months using the app
Tech Arms (by BSS Commerce) replied November 30, 2023

Thank you so much for your five star rating!

We are very glad to hear that you are able to easily edit our app to your liking, and that we have provided great support. We're so pleased that you have found our features to be beneficial and that you are looking forward to further using them.

Thank you for your feedback!

November 13, 2023

The application is very useful and helps a lot in highlighting our products. The service and support has always been very attentive and very responsive.

Clube do Homem
Brazil
Almost 2 years using the app
Tech Arms (by BSS Commerce) replied November 20, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

November 28, 2023

I had issues with the badges showing and customer service helped me to make it work! Super easy with their help!

The app allowed me add a custom (on brand) badge to my products for BFCM sale!

League of Friends
United States
15 days using the app
Tech Arms (by BSS Commerce) replied November 30, 2023

Thanks so much for your five-star rating!

We're thrilled to know that our customer service was able to provide you with the help you needed to make it work. We're glad that you were able to add a custom badge to your products for BFCM sale.

We really appreciate your support!

February 27, 2024

It offers many possibilites to make labels, banners, pop-ups. Sometimes placement doesn't work as expected but support is very helpful and it resolves problems quickly.

Barò Cosmetics
Italy
3 months using the app
January 31, 2024

This app is awesome. The customer service staff and their team of technicians are very professional. Helped me resolve a very big technical issue with my store and I really appreciate their efforts. Highly recommended to download.

WISUALARM
China
15 days using the app
July 10, 2024

It did not work, no display, no matter what I did

GoKarts USA®
United States
About 1 hour using the app
Tech Arms (by BSS Commerce) replied July 12, 2024

Dear GoKarts USA Team,

I hope you're doing well.

We're sorry to hear about the issues you've encountered with our BSS: Product Labels & Badges app and apologize for any inconvenience caused. Ensuring smooth integration and functionality is crucial for us.

The problem you've faced could be due to compatibility issues with your current theme. We're ready to provide dedicated support to reinstall and thoroughly test the app to meet your expectations.

Hopefully you can give us another chance by reinstalling the app so that we can assist you our best to revise your experience.

We're looking forward to your response at support-sbc@bsscommerce.com or via our Live Chat.

November 17, 2023

A superb app, really easy to use. Had a couple of really minor display issues on our theme but the team resolved this really quickly and the customer service with the support team is top notch! Thanks guys.

Sound Shirts
United Kingdom
3 months using the app
Tech Arms (by BSS Commerce) replied November 20, 2023

Thank you so much for your 5 star rating and kind words!

We are so glad to hear that you find the app easy to use and that our customer service team supported you efficiently. We really appreciate it.

Thank you!