Reviews (994)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for effectively highlighting products and promotions with its flexible and customizable features like product labels, sale banners, and custom artwork upload. It's praised for its seamless integration, reliable functionality, and compatibility with various themes and apps. The support team is noted for their quick and efficient problem-solving. Merchants find it affordable and valuable for enhancing product marketing and customer engagement, and for tailoring marketing to different customer segments. The user interface is described as intuitive.

December 17, 2021

Customer service is outstanding. Both Jonas and Ngoc Hoang were extremely helpful, quick to respond and had less than a 24 hour turn time in resolving my urgent issue. Highly recommend!

Russell's Western Wear, Inc.
United States
Over 1 year using the app
BSSapps (by BSS Commerce) replied December 19, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited September 8, 2023

We have used this app a long time and we have been very satisfied. Support is also very helpful and they fixed all problem quickly. Jena fixed our problem very quickly.

Halti verkkokauppa
Finland
Over 1 year using the app
July 14, 2023

The app is easy to use, lots of different options and speedy support when it is needed. Recommended.

FirePit.co.uk
United Kingdom
Over 1 year using the app
BSSapps (by BSS Commerce) replied July 18, 2023

Thank you so much for your 5 star rating!

We appreciate your positive feedback about the ease of use of the app, the wide range of options, and the speedy support that is available when needed.

We are so glad that you recommend the App!

April 28, 2022

We've been using this app to help us promote offers across different products on our website. We're still getting to grips with the different options, but the support team are always on hand to quickly respond to the questions we've had. Would recommend

Your Dog's Club
United Kingdom
Over 1 year using the app
BSSapps (by BSS Commerce) replied April 28, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 8, 2022

This app does exactly what it says it will. We have the top-level plan and it is straightforward and easy to use. After initially installing it, we did have an issue with a conflicting app that was preventing labels from displaying properly. Jena and Tran were able to solve the problem efficiently and effectively though - within 24 hours of reporting the issues, they were fixed. The app is now running perfectly on our site and we are very happy with it. I'd highly recommend it to anyone looking to display labels and badges on their products.

San Diego Hardware
United States
Over 1 year using the app
April 27, 2021

Great and quick support
Had a problem with the app when I added a new theme, so I contacted support and they quickly fixed the problem

Rystok Vin
Denmark
Over 1 year using the app
February 24, 2023

This app is easy to use! I had a wonderful experience with the app. And even more with the support team.
We had a few minor issues trying to make the app compatible. The first time, I created a badge and it works excellent in all pages but in the product page didn´t work. So I contacted via Live chat for assistance in making the badge good at the product page.
I assumed the time zone difference would cause a little delay in response but to my surprise, I received a text from Jennie - my main support and a follow up email afterwards. With the quick support of the tech guy Dinh Trong Linh - who spent hours making the theme compatible with the app, all problems were completely solved. Now I can put the badge anywhere I want (below quantity box, below product name, etc). I really like the feature as well as the available position of the badge since it makes discounts info more obvious to customers. The app is easy to use and flexible, I have been able to add multiple campaigns with.
Thank you all for all the help with custom coding and fixing all issues fast.

Marbán Libros
Spain
Over 1 year using the app
BSSapps (by BSS Commerce) replied February 28, 2023

Thank you so much for your amazing 5 star rating! We are so glad to hear you had a wonderful experience with the app and our support team. We are very proud of Jennie and Dinh Trong Linh for their excellent customer service and working hard to get your issue solved. We appreciate you taking the time out to share your feedback and are very honored to have you as an active member of our community.

February 22, 2021

Great app & easy to use. Customer service is great & they get custom code done in no time :) Highly recommended.

The Design Store NZ
New Zealand
Over 1 year using the app
January 3, 2023

After a few months of use, my opinion of this app is super positive. I had installed similar ones previously but none had ever satisfied me completely. The developer Jena Nguyen and Dinh Trong Linh did a great job, it's very easy to install and the customer support responds quickly solving any problem accurately. I have an e-commerce where I sell foods for intolerances and special diets and being able to insert badges and labels on the products is really a great help in making the products easily recognizable to customers.

Pinkfoodshop
Italy
Over 1 year using the app
BSSapps (by BSS Commerce) replied January 5, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 7, 2022

Awesome customer service! Jinny and Ta Cuong Have helped me tremendously! this is the perfect app to show which products are available in store or online based on tags!

Young Farts RV Parts
Canada
Over 1 year using the app
BSSapps (by BSS Commerce) replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!