BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,226)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting Shopify product page appeal with customizable labels and badges. They find the interface user-friendly, facilitating easy creation and management of these elements. The app's compatibility with both desktop and mobile, along with its smooth Shopify integration and exceptional customer support, are frequently highlighted. Merchants appreciate the comprehensive features, ease of use, and reliable performance.

September 10, 2024

Very kind, fast and helpful support from Jena. I had an error where I could not get labels on all variants of my products. It was fixed very fast - and works perfekt now.

Småfolk.dk
Denmark
Over 1 year using the app
Tech Arms (by BSS Commerce) replied September 12, 2024

Dear Småfolk.dk,

Thank you for your kind words! 😊 We're thrilled to hear that Jena was able to assist you quickly and effectively. It's great to know that the issue with your product variants was resolved and everything is working perfectly now. If you need further help, don't hesitate to contact us via live chat or at support-sbc-ta@bsscommerce.com. We're here for you!

November 12, 2024

The app is great! And the customer service is also fantastic! they react very fast to help us to solve the issue! 5 stars!

Vashome.sk
Hungary
Over 1 year using the app
Tech Arms (by BSS Commerce) replied November 21, 2024

Dear Vashome.sk,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

September 23, 2024

Thank you for your prompt and helpful support!
The problem of the badges not being displayed was quickly resolved.
This app is easy to use and good for me!

lõm Guitar
Japan
Almost 2 years using the app
Tech Arms (by BSS Commerce) replied October 2, 2024

Dear lõm Guitar,

Thank you for your wonderful feedback! We’re thrilled to hear that our support team was able to quickly resolve the issue with the badges and that you find the app easy to use. Your satisfaction is our priority!

If you ever need more assistance or have questions, don’t hesitate to reach out via live chat or at support-sbc-ta@bsscommerce.com.

Have a fantastic day!

Edited November 2, 2024

I encountered some problems with the app and Jena from the support team helped me solve the problems and answered all the questions in a professional way. A good app that I use a lot.

Loopi
Israel
Almost 2 years using the app
Tech Arms (by BSS Commerce) replied October 6, 2024

Dear Loopi,

Thank you for your feedback, and I sincerely apologize for the experience you've had.

I want to clarify that each time you contacted us, we responded and sent multiple follow-up emails. I suspect our messages may have ended up in your spam folder or were missed. Our intention is always to support you as quickly as possible and to avoid any difficulties.

The issues you've encountered were linked to a recent update. However, we couldn't access your theme due to some legacy code that needed updating. Our development team has now accessed your setup and resolved the problems.

Could you please check your site again? We genuinely appreciate your patience, and we’re committed to enhancing our app's performance. You can also find our previous emails from support at support-sbc-ta@bsscommerce.com.

Thank you again for your understanding, and I hope to hear from you soon!

September 24, 2024

Recently subscribed to this app for my website. My theme was putting things in a wonky place but Sean was super helpful in getting it all working correctly for me. After I subscribed I realised I should have actually gone with a higher plan, and although they couldn't explain the billing initially, I got the information I needed to upgrade. FYI if you upgrade you only pay the pro-rated amount and your initial billing date remains the same - not pushed out a year from the date you upgrade (like google does!)

Enjoying the look of the badges and labels on my site, they add an extra touch of professionalism to my website.

Stamps and More
New Zealand
2 months using the app
Tech Arms (by BSS Commerce) replied October 2, 2024

Dear Stamps and More,

Thank you for sharing your experience! We’re thrilled to hear that Sean was super helpful in getting everything sorted out with your theme. If you have any more questions or need further assistance, feel free to reach out via live chat or at support-sbc-ta@bsscommerce.com.

Wishing you continued success with your website!

November 11, 2024

Easy to use and great support when it wasn't loading on our website.

Kyloe In The Wild
United Kingdom
Over 1 year using the app
Tech Arms (by BSS Commerce) replied November 21, 2024

Dear Kyloe In The Wild,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

August 20, 2024

Super helpful team, going over and beyond to help.
We had an error with our theme which causing a bit of stress, the support team could see how stressed we were and fixed it for us even though it wasn't their issue.

Great product with great functionality and quick response times if you reach out to customer support.

Catherine Deane UK
United Kingdom
Over 3 years using the app
Tech Arms (by BSS Commerce) replied August 26, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that our team was able to help you, even with issues beyond our app. It's our goal to provide excellent support and ensure a smooth experience for our users. If you need any more assistance, we're always here for you!

November 28, 2024

Sean's support was quick and he sorted out my issues with badge placement quickly! Thank you

Marrowbone
Australia
12 months using the app
Tech Arms (by BSS Commerce) replied November 30, 2024

Dear Marrowbone,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

November 9, 2024

Super quick response, and they kept me well informed, resolving the issue very quickly. Thanks to Mabel!

Hippe Girls
Netherlands
11 months using the app
Tech Arms (by BSS Commerce) replied November 21, 2024

Dear Hippe Girls,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

October 6, 2024

We had to rollback our theme to an older version, which caused issues with our banners and labels. The BSS: Product Labels and Badges app team resolved the problem quickly, ensuring everything displayed properly on our site. Their support was efficient and effective. Highly recommend this app!

MyTools
New Zealand
5 months using the app
Tech Arms (by BSS Commerce) replied October 20, 2024

Dear MyTools,

Thank you for your wonderful feedback! 🌟 We're so glad to hear that our team quickly resolved the issues you experienced after rolling back your theme. Your satisfaction is important to us, and we're thrilled that everything is displaying properly on your site now. We truly appreciate your recommendation! If you have any more questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.