Reviews (994)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for effectively highlighting products and promotions with its flexible and customizable features like product labels, sale banners, and custom artwork upload. It's praised for its seamless integration, reliable functionality, and compatibility with various themes and apps. The support team is noted for their quick and efficient problem-solving. Merchants find it affordable and valuable for enhancing product marketing and customer engagement, and for tailoring marketing to different customer segments. The user interface is described as intuitive.

March 11, 2024

Jena was very helpful. She was very responsive and also very technical from time to time. This company deserves your trust.

HD Bio Packaging
Canada
About 3 years using the app
March 24, 2024

It is an easy solution to implement labels/badges on your store. With the support of their teams we were able to get it up and running in no time. The team is very responsive and helpful to resolve any issue you might have with your template.

Oia Boutique
United Kingdom
13 days using the app
April 5, 2024

I recommend the app. Great help from the team - especially Jolie and Jena, who helped me get everything set up right away.

Dárková krabička
Czechia
7 days using the app
May 7, 2024

This app did everything we needed for our site. The support team was incredibly responsive and resolved a small issue we were having with compatibility. Highly reccommend!

JuJu Footwear
United Kingdom
5 days using the app
BSSapps (by BSS Commerce) replied May 15, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

April 8, 2024

the customer service is the best! Highly recommend it!

Inateck Office DE
Germany
11 months using the app
March 4, 2024

An excellent app, it took a bit of configuring because my theme isn't popular but Jena the support contact was fast and helpful to fix the problems. It really has everything you need to add product label and badges to your store. No need for anything else. Also the included library of product labels are high quality. You can also configure the app to show labels based on stock levels or sales. Great support, great app.

Gemstone Buyer
United States
9 days using the app
BSSapps (by BSS Commerce) replied March 5, 2024

Thank you so much for your 5-star rating!

We're thrilled to hear that you had a positive experience with our app and that our support team, especially Jena, was able to assist you quickly and efficiently. It's great to know that you found the app easy to configure and that it met all your needs for product labels and badges. We appreciate your kind words about our product label library and the customization options available.

Thank you again for your feedback and support!

March 27, 2024

They helped me to get any issues or troubles I had fixed! Super great to work with. The program is working great on our Shopify now!

Triple Threads
United States
15 days using the app
April 12, 2024

I've only just started using the app so not a lot to report but so far so good. Tech support have been quick in their assistance.

Arbory Store
Australia
3 days using the app
March 17, 2024

The app initially didn't work on our store but customer service was very helpful and they help us to make the app work in our store. They were always very attentive and the communication was good.

Tiege Hanley
United States
8 months using the app
BSSapps (by BSS Commerce) replied March 18, 2024

Thank you so much for such a valuable review.

However leaving a 4-star review seems like you are not fully satisfied with our app and support yet. If that might be the case, hopefully you can share us some more insights so that we can assist much further.

Don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Thank you so much!

May 3, 2024

Easy installation and I had a small technical issuu with my Firefox browser. The support team really helped my very fast and especially Jolie responded very quickly. The problem was solved within a few hours. I would really recommend BSS.

olijfoliestore.nl
Netherlands
About 23 hours using the app
BSSapps (by BSS Commerce) replied May 6, 2024

Thank you for your 5 star rating!

We're glad to hear that you had an easy installation and that our support team, especially Jolie and the team, was able to quickly resolve your technical issue with Firefox.

We appreciate your recommendation of BSS!