Reviews (997)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for effectively highlighting products and promotions with its flexible and customizable features like product labels, sale banners, and custom artwork upload. It's praised for its seamless integration, reliable functionality, and compatibility with various themes and apps. The support team is noted for their quick and efficient problem-solving. Merchants find it affordable and valuable for enhancing product marketing and customer engagement, and for tailoring marketing to different customer segments. The user interface is described as intuitive.

March 27, 2024

They helped me to get any issues or troubles I had fixed! Super great to work with. The program is working great on our Shopify now!

Triple Threads
United States
15 days using the app
May 3, 2024

Easy installation and I had a small technical issuu with my Firefox browser. The support team really helped my very fast and especially Jolie responded very quickly. The problem was solved within a few hours. I would really recommend BSS.

olijfoliestore.nl
Netherlands
About 23 hours using the app
BSSapps (by BSS Commerce) replied May 6, 2024

Thank you for your 5 star rating!

We're glad to hear that you had an easy installation and that our support team, especially Jolie and the team, was able to quickly resolve your technical issue with Firefox.

We appreciate your recommendation of BSS!

March 17, 2024

The app initially didn't work on our store but customer service was very helpful and they help us to make the app work in our store. They were always very attentive and the communication was good.

Tiege Hanley
United States
8 months using the app
BSSapps (by BSS Commerce) replied March 18, 2024

Thank you so much for such a valuable review.

However leaving a 4-star review seems like you are not fully satisfied with our app and support yet. If that might be the case, hopefully you can share us some more insights so that we can assist much further.

Don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Thank you so much!

June 6, 2024

Great customer experience! The team is keen to help whenever I have questions or need help :)

DOLCE LEONE
Canada
24 days using the app
BSSapps (by BSS Commerce) replied June 10, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

February 20, 2024

Perfect support from Jolie. If you have any problems or questions, you are helped immediately and very competently. Very satisfied with the support and the app.

LEDVANCE Shop
Germany
Over 3 years using the app
June 12, 2024

Works very well and easy setup. Support is even better with fixes and quick respons time

MassiveSale
Denmark
About 19 hours using the app
BSSapps (by BSS Commerce) replied June 14, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

February 28, 2024

I love this app. The customer service is great especially Jocelyn! I had an issue, I reached out to customer service and was able to get the issue resolved in less than 10 minutes

Doctora Maria Garcia Lahens
United States
About 1 month using the app
May 24, 2024

Very good service and great app with great features

Inlighte
Canada
14 days using the app
BSSapps (by BSS Commerce) replied May 28, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

April 12, 2024

Great app and excellent support from their team!

Subcold Ltd
United Kingdom
About 1 month using the app
May 7, 2024

Easy to use & clear UI. Customer service was prompt, helpful and supportive.

Nefro Glow
Egypt
6 days using the app
BSSapps (by BSS Commerce) replied May 15, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!