BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,151)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting the visual appeal and professionalism of their Shopify stores with customizable labels and badges. They appreciate its seamless integration, ease of use, and flexibility, highlighting its effectiveness in promoting special deals and product features. The app is noted for its intuitive design, reliable performance, and adaptability to both desktop and mobile displays. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently commended for their quick and comprehensive assistance, enhancing merchant satisfaction and making it a valuable tool for improving customer engagement and sales.

September 18, 2023

The BSS staff is very friendly and their support is great, not to mention that the Labels & Badges function of their app is simple to use and very reliable.

Moto-Rad
Mexico
Over 1 year using the app
Tech Arms (by BSS Commerce) replied September 22, 2023

Thank you so much for your 5 star rating!

We are so pleased to hear that our staff is friendly and our support is great. We are especially glad that you find the functions of our app simple to use and reliable.

We truly appreciate your feedback!

July 15, 2022

A perfect app that does exactly what we needed it to. We chose Product Labels & Badges as it allows for complete customization where you can upload your own design. This app was also super easy to use which was a bonus. We did have a small issue/glitch with the app at first, but Jena Nguyen and their tech guy: Nguyen The Huy and Nguyen Tien Loc were right on top of the issue and fixed it within a day. I'm certain it would have been completed a lot sooner if it weren't for the different time zones, but they were on it first thing and kept me updated every day. One suggestion I would have for the app would be to add an additional area where you are able to adjust the padding/spacing from the edge when uploading your own label. Other than that it's a great app! Highly recommend it to anyone looking for easy, consistent labels and badges.

MyHomeware
Australia
Over 1 year using the app
March 20, 2023

Product does exactly what I needed which is, of course, awesome. But what made this app great was the amazing customer service.

Starbucks NZ
New Zealand
Over 1 year using the app
Tech Arms (by BSS Commerce) replied March 24, 2023

Thank you for your 5 star rating and for your kind words about our product and customer service! We are delighted that the product does exactly what you needed and that you had an amazing customer service experience. We appreciate your feedback and value your loyalty!

May 4, 2023

Great response and very helpful with development. Very glad for for the product. Thank you thank you

Matraws
Denmark
Over 1 year using the app
Tech Arms (by BSS Commerce) replied May 10, 2023

Thank you so much for the 5 star rating! We're very pleased to hear that you found our response helpful and that you're glad for the product. Thank you for your kind words and for your support!

October 30, 2020

We utilize Product Labels for our website to display pre-order items. Both the support (Stephanie) and technical teams are prompt and professional in handling any issues with the application. We highly recommend BSS Commerce.

vwalla
Singapore
Over 1 year using the app
Tech Arms (by BSS Commerce) replied November 1, 2020

Glad to hear that you like our Product Labels Pro app and also the support. Please keep supporting other apps of us.
Thank you.

November 9, 2022

Ho installato l'applicazione sul mio store ed inizialmente ho avuto dei problemi di configurazione, in quanto probabilmente non supportava di defoult o il tema o le le altre applicazioni che ho installato sul sito, ho chiesto aiuto al supporto e subito ho avuto il supporto di Jena eTran Duc Nam, che dire assistenza PERFETTA, hanno esaudito tutte le mie richieste aiutandomi passo passo nella corretta installazione ed alla corretta visualizzazione in tutti i posizionamenti necessari. OTTIMA applicazione più che consigliata

D'Ordia
Italy
Over 1 year using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited October 25, 2022

Easy to navigate, great look on my website and was pleasantly surprised when installing it. Added a few new badges and they really add to both the aesthetic and the function of my website. The ability to upload custom badges that match with your theme is very cool. Pricing is also on point, not too expensive. The value for money is excellent. The editor is also easy to use and manage and I love the fact that you can duplicate the badges. It saves you a lot of work. Got additional support by Jena Nguyen and Dinh Trong Linh on installing a few extra things the same morning. Their help was very friendly and considerate. The developer was able to help me the same day by installing a few things that would allow my theme and this app to match seamlessly. I hope the team will be bringing out more add ons and different apps in the near future. I will surely be the first to add them. Overal, one of the best developing teams in the Shopify app store business. Would recommend. I am a happy customer.

Spartathletics
Netherlands
Over 1 year using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited October 27, 2022

I have been using this app to highlight our recycled fabric products and love how easy it is to use whilst keeping our branding on point. I recently had an issue with the labels not showing correctly on the product page. I contacted support and Jena along with help from their developer, Tran Duc Nam, quickly found and rectified the issue with no fuss. Thank you!

Burnt Soul
United Kingdom
Over 1 year using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

May 9, 2022

This app is making the badges and labels job much easier! I like how I have enough flexibility to control how I want it to be displayed. When there was a minor bug, their support team was so supportive and helpful.

Seoul Recipe HK
Hong Kong SAR
Over 1 year using the app
Tech Arms (by BSS Commerce) replied May 17, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited October 8, 2021

Good app and great support. The only criticism is that the stock displays only work at parent level and not for each variant.

Johnny Urban
Germany
Over 1 year using the app
Tech Arms (by BSS Commerce) replied October 14, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!