BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,151)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting the visual appeal and professionalism of their Shopify stores with customizable labels and badges. They appreciate its seamless integration, ease of use, and flexibility, highlighting its effectiveness in promoting special deals and product features. The app is noted for its intuitive design, reliable performance, and adaptability to both desktop and mobile displays. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently commended for their quick and comprehensive assistance, enhancing merchant satisfaction and making it a valuable tool for improving customer engagement and sales.

Edited November 24, 2021

App developers quickly helped us on fixing technical issues, they solved all issues we had addressed. Big thanks for Gigi!

VANITY TABLE
South Korea
Over 1 year using the app
February 17, 2022

The app is great - does exactly what I need it to. Gigi was really helpful in fixing one issue I ran into in setting up the app - but now it's working beautifully. I highly recommend!

Love Set Match Tennis Apparel
United States
Over 1 year using the app
Tech Arms (by BSS Commerce) replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 15, 2022

Gigi as the supporter,Ta Cuong as the technician
thanks for their help to fix the problems. recommended

Meland
China
Over 1 year using the app
Tech Arms (by BSS Commerce) replied March 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 13, 2022

Been using this app for a while now and so far absolutely cannot fault it at all. Recently had a slight hiccup where a label was showing incorrectly on a featured product block on our home page, however after reaching out to the support team, Jena Nguyen was extremely helpful and quick at lending a hand and Nguyen Kim Tung was able to fix our issue in less than a day. Jena, was also great at keeping me in the loop and updating me as to how the issue was being handled.

Old and Rare Whisky
United Kingdom
Over 1 year using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 29, 2023

easy install & fast respond. recommend. easy install & fast respond. recommend. easy install & fast respond. recommend.

KISSIS
Malaysia
Over 1 year using the app
Tech Arms (by BSS Commerce) replied April 3, 2023

Thank you so much for the 5-star rating! We are thrilled to hear that you were pleased with the fast response and easy installation process. We are grateful for your support.

Edited December 22, 2022

I'm currently trying the product labels and badges app for Shopify. In general, the app is friendly to users and has many interesting features. This app also provides VIP support service for all customers. I contacted BSS to get support as I have some questions about the features. Nice Explanation, everything they explained very well...A good job always.
I asked them for Positioning the badge & Jena helped me.
There are a few things to say about Jena, she handled my issue pretty quickly and explained everything to me thoroughly. To evaluate the app is quite easy to use, I can almost install it easily through the user guide is written quite detailed, however, I still wish they develop more features and more stickers available in the future. I will definitely try the app on my other stores. Concluding that the app is worth using and above all good support service for all customers. Recommend!
Thanks Jena and the team again fo the help. I will be sure to contact when I need any further assistance.

Distacart
United States
Over 1 year using the app
Tech Arms (by BSS Commerce) replied December 27, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

August 1, 2020

This did exactly what I needed. I've been searching for a way to add a free shipping badge to certain collections in my shop and this worked great. Most of the apps I've looked at seem to only be able to add badges to every product in the entire store, which is not what I wanted. Easy to use, I uploaded my own icon (although the included ones are fine) and selected which collections (or products) I wanted to add it to. The whole process only took a couple of minutes. All of this on the free plan so I'm pretty happy with the app so far.

Infinitee Designs
Australia
Over 1 year using the app
Tech Arms (by BSS Commerce) replied August 1, 2020

Thank you.
Happy to hear that you have a wonderful experience with our Product Labels Pro.
Please keep supporting our app and we are also willing to support when you need it.

Edited July 20, 2023

The app is very useful for us, especially during the sale season. Jena from the support team is always attentive and professional, and she assists with every technical issue or question. Though the app suffers from bugs quite often, Jena is always eager to solve them.

Daniella Lehavi
Israel
Over 1 year using the app
Tech Arms (by BSS Commerce) replied June 20, 2023

Thank you for taking the time to let us know of your experience with the latest software update.

We are sorry to hear that some functions are not working anymore but we got your notice and we will for sure help you to deal with this properly. We understand your frustration and appreciate you bringing it to our attention.

We are always trying to find ways to make our users experience better, so this feedback is invaluable. Also, we will soon send over again a collab request and the team will fix this as top priority.

Again, so sorry for your experience!

Edited January 4, 2023

This app is AMAZING! It's exactly what I need for my Shopify store and more... I love the fact that you can fully customise the labels and position them wherever you like. This is by far the best product label app I have come across. The customer service is outstanding... There was a small glitch with the positioning of some of my labels but it was immediately fixed. The technicians, customer support executive Jolie and dev Nguyen Dinh Tuan Ngoc went above and beyond with assisting me. So thrilled with the outcome! I highly recommend this app.

JARDIN de FLEUR
Australia
Over 1 year using the app
Tech Arms (by BSS Commerce) replied January 5, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

July 27, 2022

Very good and functional app. Support team is amazing and very fast with help!
Especially Jena Nguyen and Nguyen The Huy were very professional and helpful.

Local Life - Frisch | Lokal | Nachhaltig
Germany
Over 1 year using the app