BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,153)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting the visual appeal and professionalism of their Shopify stores with customizable labels and badges. They appreciate its seamless integration, ease of use, and flexibility, highlighting its effectiveness in promoting special deals and product features. The app is noted for its intuitive design, reliable performance, and adaptability to both desktop and mobile displays. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently commended for their quick and comprehensive assistance, enhancing merchant satisfaction and making it a valuable tool for improving customer engagement and sales.

June 5, 2023

The app is great and the team amazing, they respond very quick and help you for any request that you need. Thank you

Weebot
France
8 months using the app
Tech Arms (by BSS Commerce) replied June 7, 2023

Thank you so much for your 5 star rating!

We really appreciate that you think our app is great and that our team is amazing. We strive to respond quickly and help with any request, so we are glad to hear that we have achieved that.

Thank you again for your kind words.

July 31, 2023

Default implementation placed badge in the wrong spot (in the header) but Support helped fix this and it now works as expected.

Tate + Zoey
United States
8 months using the app
Tech Arms (by BSS Commerce) replied August 7, 2023

Thank you for your 5 star rating and your kind words.

We really appreciate that you took the time to point out the issue you had with the initial implementation of the badge, and are glad you were able to find a resolution with the support team. We are constantly striving to provide the best possible service and user experience.

Thank you once again for your feedback!

October 26, 2020

I've just started using and had a problem with one of my pages not saving the label I created. I contacted support and chatted with Stephanie who was really helpful and quick to get the development team involved to assist. Really good.

Seaward & Stearn
United Kingdom
8 months using the app
Tech Arms (by BSS Commerce) replied October 30, 2020

Thank you as well for being very patient and kind to us although there was a small display issue at first.
Happy that we fixed it all right soon and you are now satisfied with the app.
Appreciated!

September 28, 2023

Technical support is very responsive.

Houghton Horns
United States
7 months using the app
Tech Arms (by BSS Commerce) replied October 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited November 14, 2022

j'ai utilisé l'application pour ajouter des labels sur mes pages de produits et l'appli est hyper pratique, je la recommande ! Le service client est même très réactif :) Je remercie Jennie et Nguyen Van Ninh pour leur précieuse aide sur ma boutique.

Pompon
France
8 months using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited January 11, 2023

The team as great - Jennie helped me troubleshoot a bug, and their amazing dev Dinh got it fixed within a few hours! Nice customizable options, and a lot of flexibility with this app.

The Green Wine
United States
7 months using the app
Tech Arms (by BSS Commerce) replied January 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited January 13, 2023

Very helpfull and quick reply from Nguyen Dinh Tuan Ngoc ! Amazing Service and I will definteley reccomend this App ! I great addition to my website - the labels and banners are awesome and have definitely helped my sales. Customer service is 10/10 without any doubts.

You wont regret using this app . Great app and great, responsive customer support that was quick to guide me through any questions that I had.
App works great, what works even better is the support. Jake has been super helpful and the response time was really impressive.

Lounge Lovers
Thailand
7 months using the app
Tech Arms (by BSS Commerce) replied January 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

November 22, 2020

I have just started using this app. but what i find amazing is the support they provide even for the free plan. Soon will upgrade to paid plan really happy with the support ( Big thanks to Stephanie).

Shop Charlies Interiors
Australia
7 months using the app
April 12, 2021

This app is so good to help customers find products with specific deals, discounts or features. We love it and the support is amazing

Sprocket & Gear
United Kingdom
7 months using the app
June 27, 2021

We switched over to this app after our previous badge app stopped working with Shopify and so far have been very pleased. The app is highly customisable and has a lot of very useful options. The support staff are also very friendly, responsive and helpful. Any small glitches I've had with the way the app integrates with our theme have been easy to sort out with their assistance. Also handy that you can use the hatbox within the app to communicate. Very pleased with our experience so far.

Tulio
Australia
7 months using the app