BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,153)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting the visual appeal and professionalism of their Shopify stores with customizable labels and badges. They appreciate its seamless integration, ease of use, and flexibility, highlighting its effectiveness in promoting special deals and product features. The app is noted for its intuitive design, reliable performance, and adaptability to both desktop and mobile displays. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently commended for their quick and comprehensive assistance, enhancing merchant satisfaction and making it a valuable tool for improving customer engagement and sales.

February 17, 2021

Super service rapide et personne très gentille. Je recommande fortement, encore et encore. Ils peuvent même aider pour les codes, ce qui est rare. Merci encore!

Roulottes Lupien 2000 inc.
Canada
7 months using the app
June 29, 2022

The dev team was very responsive and helped me customize my request. Although one of the requests wasn't able to be done, I appreciate the great effort. So I highly recommend this app.

Little Sky Stone
United States
7 months using the app
February 24, 2023

great app that does the job for exactly what we needed on the shop, the customer support Jennie was helpful and very quick to solve our issue. Props to the dev Dinh Trong Linh for a quick fix.

Extra Popust
North Macedonia
7 months using the app
Tech Arms (by BSS Commerce) replied February 28, 2023

Thank you so much for the 5-star rating! We appreciate your kind words. We strive to ensure our customers have the best experience possible while using our app, and are glad to hear that our customer support and developer have helped meet your needs. Thanks again for the glowing review!

August 20, 2023

The support has been amazing, i would highly recommend.
They answered within an hour and fixed the problem while i slept.

Wands of Lust Co
Australia
7 months using the app
Tech Arms (by BSS Commerce) replied August 22, 2023

Thank you so much for your positive 5 star rating and kind words!

We truly appreciate your feedback and are proud that our customer service could provide such a positive experience.

Thank you so much for your recommendation!

Edited April 24, 2023

App works great and support is excellent. Jennie helped us solve a minor issue about where badges appear very quickly.

MusicGoldmine.com
United States
7 months using the app
Tech Arms (by BSS Commerce) replied April 27, 2023

Thanks so much for your 5-star rating! We're glad to hear that you had a good experience with our app and found our support excellent. Thanks again!

August 10, 2022

Great product and amazing customer support. I had some minor problems when I upgraded to the advance plan, but thanks to the great work from Jena Nguyen and her developer Nguyen Van Ninh, they solved the problem within a day. I received quick replies and detailed information about the status. I really appreciated the effort. Furthermore, the features of this tool are great. You can create and optimize the labels as you wish and the mobile view is great as well. Overall an absolute 5 star product.

koaaworld
Germany
7 months using the app
May 26, 2021

Amazing app, works really well and I am very impressed with their customer support! Very responsive and fast. I will definitely use them for my other store too!!! Highly recommend them!

Houzz Essentials
Canada
7 months using the app
May 30, 2023

Great app, does just what we need. The customer support from Jena has been amazing and resolved all our issues.

LOFT
United Kingdom
7 months using the app
Tech Arms (by BSS Commerce) replied June 7, 2023

Thank you so much for your review!

We are glad to hear that our app is helpful and our agent has done a good job.

Appreciate a lot for your saying!

Edited December 29, 2022

it's quite simple to use. There weren't a lot of apps that worked exactly how we needed them to for our business. Jena Nguyen and Nguyen Kim Tung are pretty quick to respond, too. Highly recommend trying it out! They respond very well to reasonable requests and will really work with you to make your experience a good one. Would recommend this to anyone who needs an easy, straightforward, and affordable app. Keeps getting updated with new cool features, and support is excellent.

CENGIZ AKTURK
Türkiye
7 months using the app
Tech Arms (by BSS Commerce) replied January 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

January 6, 2022

This app works really well, absolutely as described. I have installed several apps with similar functionality and exactly this app was the one that worked best way. So I choose to use it furtherly. There were some small errors because of different Shopify theme I use (I bought it outside of Shopify theme store), but I contacted customer support and was really impressed how they treated my issue. Support represented by Gigi was great: I got replies very quickly, I was understood 100% correct way, no lacks of misunderstandings at all. Gigi reviewed my situation from different points of view and offered 100% right solution for me. Also Gigi's English is really great, that is a big advantage when getting support. I would also like to say thank you to developers XuTho and Ta Cuong who resolved my problem by adding customized code pieces. The issue was resolved seamlessly and 100% the way I imagined, the way I needed and the way I wanted.
In my opinion, this app is worth installing and its team deserve trust.

Meistarei — Šūšanas piederumi
Latvia
7 months using the app
Tech Arms (by BSS Commerce) replied January 7, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!