BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,153)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting the visual appeal and professionalism of their Shopify stores with customizable labels and badges. They appreciate its seamless integration, ease of use, and flexibility, highlighting its effectiveness in promoting special deals and product features. The app is noted for its intuitive design, reliable performance, and adaptability to both desktop and mobile displays. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently commended for their quick and comprehensive assistance, enhancing merchant satisfaction and making it a valuable tool for improving customer engagement and sales.

May 28, 2021

Stephanie was so so so helpful. Quickly fixed the little theme issues we had. The app is great and very light and easy to use!

Sorakami
United Kingdom
5 months using the app
April 22, 2021

Only had the app for a few days, but so far so good! As flexible as I need it to be and looks good on the site. Had really speedy tech assistance on a duplicate label appearing on 'recently viewed' products. They fixed it promptly. Happy with the app thus far.

BabiesAfrica.com
South Africa
5 months using the app
October 22, 2023

Great support with very fast response time. Thanks.

WNDRR
Australia
5 months using the app
February 25, 2022

After extensive research and testing various apps, I can confidently say this is the best and most versatile app for Product Labels and Badges (hence the name). The functionality and customization options are well put together and simply work; great for any store. Due to the customization on our theme, we needed additional support. I reached out to their support team and they were incredibly quick and professional. Both Gigi (support) and Tien Loc (technician) assisted with additional customization that would be outside the general scope of work for most apps. They were quick, detail oriented, and asked questions I didn't even consider. I am truly thankful for their help and to have found this app. We have seen great results by providing key information to our customers, making both the shopping and user experience better.

DS Healthcare Group
United States
5 months using the app
Tech Arms (by BSS Commerce) replied March 3, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited March 7, 2023

I install the Product Label & Badge app from BSS Commerce, it's been a great addition to my business. Not only does it have everything I need to create custom badges and labels for my products, but the customer support has been fantastic as well.
I had some trouble installing the app on my Focal theme, but thanks to the quick and efficient support from Jennie and Nguyen Van Ninh, the issue was resolved in no time. They were both very responsive and helpful, and I couldn't have asked for better service.
Once the app was up and running, I was impressed with the range of options available to me. I was able to create custom labels and badges to highlight certain features or promotions, and the process was straightforward and easy to understand. The app also integrates seamlessly with my store, which is a huge plus.
With a wide range of customizable badges and labels available, as well as exceptional customer support, this app offers great value for its price.

Lounge
Chile
5 months using the app
Tech Arms (by BSS Commerce) replied March 9, 2023

Thank you so much for your 5 star rating! We're so glad that our app and customer service have been able to meet your needs. It's wonderful to hear that the app integrates seamlessly with your store and you appreciate the range of customizable labels and badges available. Thank you for taking the time to provide us such constructive feedback. It has been a pleasure working with you.

Edited October 20, 2022

Great app and really easy to use! Highly recommend it to all business owners as it is multifunctional. Jena Nguyen from the support team and developer Tran Duc Nam were wonderful and were able to help rectify my issue quickly and efficiently. :)

Astro Studio
Canada
5 months using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited December 4, 2021

The app is fairly easy to use, though difficult to customize at times. Gigi provided needed support in a timely and patient manner.

Just Creations
United States
5 months using the app
Tech Arms (by BSS Commerce) replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 1, 2023

Application fonctionnelle et intuitive offrant de multiples possibilités et support technique très réactif !

Altesse Studio
France
5 months using the app
Tech Arms (by BSS Commerce) replied March 2, 2023

Merci beaucoup pour votre commentaire 5 étoiles ! Nous sommes très heureux que vous appréciiez le niveau de notre application et sa capacité à offrir de multiples possibilités. Nous apprécions également votre opinion sur notre support technique réactif !

April 21, 2023

The apps works very well and the customer service is great! Jennie assisted me with carrying out what I needed very promptly and thoroughly. Would recommend.

Fenton & Fenton
Australia
5 months using the app
Tech Arms (by BSS Commerce) replied April 27, 2023

Thank you so much for your 5-star rating and kind words! We are so pleased to hear that our app works well and that Jennie was able to assist you promptly and thoroughly. We really appreciate your recommendation and feel humbled by your generous feedback. Thank you again!

Edited March 10, 2023

I think BSS label app is really the top best! Here is my using experience:
Firstly, I was impressed with the app's interface and ease of use. Creating labels and badges for my products was straightforward, and I appreciated the variety of options available to customize the design and placement of the badges.

However, when I encountered issues with displaying the badges correctly on my international site pages, I was initially concerned about the level of support I would receive. Fortunately, Jolie Nguyen's prompt and friendly response put my worries to rest. She was quick to address my questions and concerns, and her enthusiasm for the app was evident.

Moreover, Jolie and dev Nguyen Van Ninh's technical expertise and patience in fixing the display issue were commendable. They took the time to understand my site's configuration and worked tirelessly to ensure that the badges were showing up correctly on all pages. I also appreciated their willingness to help with CSS modifications to achieve the desired look for my badges.

In conclusion, I am extremely satisfied with my experience with the Product Labels & Badges app. The app is user-friendly, and customizable, and provides a range of options to add labels and badges to products. However, what truly sets this app apart is the exceptional level of customer support provided by Jolie Nguyen and Nguyen Van Ninh. I would highly recommend this app to anyone looking for a reliable and professional way to add labels and badges to their products.

DEPULEY
United States
5 months using the app
Tech Arms (by BSS Commerce) replied March 15, 2023

Thank you so much for your 5-star review! We are incredibly grateful for your kind words and thrilled to hear that you found our app user friendly and customizable with a range of options. From designers to support staff, we are proud of the team we have in place working hard behind the scenes to ensure that all of our customers have an outstanding experience. We are so glad that we were able to help you and provide you with a positive experience! Thank you again for your fantastic review.