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Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product displays and boosting sales with customizable labels and badges. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The responsive support team is commended for promptly addressing issues. Regular updates and fair pricing are also valued. Despite occasional glitches, these are quickly fixed by the support team. It's recommended for merchants looking to improve product listings and increase sales.

December 12, 2022

Great app! Had a few issues with the shopify theme, but they were quick to resolve them for us. And amazing customer service from Jolie Nguyen and Tran Duc Nam.

Thank you

Pineapple Trade
United Kingdom
10 days using the app
BSS Commerce replied December 27, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

December 2, 2022

Great app, the support team is quick to help and the labels are very easy to customize! Glad we added this app.

FreeTheRoots LLC
United States
10 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 3, 2023

Top rate service, within 10 minutes of contacting them for help, Jennie and the technician Nhat Hoang Ngoc were able to resolve the issue I was having. This is great as there is no messing about having to rewrite code, just sign in using your Shopify url and everything is linked. I have only created a label but it was simple to do and to attach to the products.

Genuine Scottish Knits
United Kingdom
4 days using the app
BSS Commerce replied April 3, 2023

Thank you so much for your 5 star rating and kind words! We are pleased that our customer service was able to help you out and that setting up your orders and labels was easy and fast. We strive to exceed customers’ expectations, so we are glad we could do that for you! Thank you again for your feedback and rating.

June 6, 2022

Perfect app that does exactly what we needed it to. We were on a hunt for an app as a work around for an issue we had with adding overlays to our product images. We chose Product Labels & Badges as it allows for complete customization where you can upload your own design. This app was also super easy to use which was a bonus. We did have a small issue/glitch with the app at first, but Gigi and their new tech guy was right on top of the issue and fixed it within a day. I'm certain it would have been completed a lot sooner if it weren't for the different time zones, but they were on it first thing and kept me updated every day. One suggestion I would have for the app would be to add an additional area where you are able to adjust the padding/spacing from the edge when uploading your own label. Other than that it's a great app! Highly recommend for anyone looking for easy, consistent labels and badges.

thefeltstore.com
United States
10 days using the app
BSS Commerce replied June 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 20, 2020

BSS Commerce design team set up the labels for our store to properly work with our multi-language site. Thanks

Bassé Nuts
Canada
10 days using the app
Edited October 8, 2020

I am creating websites for many clients. I have installed this app on all websites I managed so far. The reason : easy to create simple or advance logics to display labels AND an outstanding support from Stephanie and her team. Do not get me wrong, the app is working well out of the box especially if you are using the popular shopify themes, but in my case I have complex/advance themes with a lot of customisations so the app needs a little bit of help to fit in :) The dev team is amazing and display issues are fixed within hours which gives me the time to work on the logics/app configuartion ...or just to have a beer while they do the job (ahahah) ! I am using the free version (2 labels) for my client's websites that are simple and the premium version (affordable vs other apps) when I need to create more advance logics or juste more labels (note that you can import your own labels even in the free version). For example, for my last website, I needed to create a logic 'add a SOLD OUT label on collection and products pictures, for a specific collection only, when stock is reaching 0. It helped me and my client to save a HUGGE time as we wanted only to show the SOLD OUT label on our 'Originals Artwoks' collection to stimulate people to buy as there is only 1 piece/ref. Thanks to the app, our other collections, 'Reproductions', is not affected by that logic as when stock reach 0, we can produce a new batch. Not having to manage manually that, or buying another app to create a logic based on tags, is sooooo cool. Yea guys, it is more than just a simple app to apply a label. I have been very pleased by the level of customisation and the user friendly step by step label/logic creation process. It is really a good app that will answer all my clients needs for a long time (you do not want to mess with your website when you start to be successful). I hope this concrete example and explanations will help you guys.

Eyefood Factory France
France
10 days using the app
December 23, 2020

The app has great options. Very customizable and practical. The customer support is amazing. They promptly replied all our emails. Definetly recommend!

Gelin Diamond
United States
10 days using the app
August 4, 2020

The perfect app! Simple and easy to configure, what a person is looking for is this! Not so many protocols to be able to put a label on the image. I do not give 10 stars because they only allow me 5. The help provided by Technical Support is clearly professional and worth admiring. The label fits the images perfectly. I have no complaints. The problem you have the staff will help you solve it.

GUESS PANAMA | WEB OFICIAL
Panama
10 days using the app
BSS Commerce replied August 4, 2020

Thank you so much for your valuable feedback.
We are happy and willing to be in your service all the time when you need it.
Happy a nice day and wish your business every good.

November 4, 2021

I have used this app to add custom badges onto our listings, to highlight small variances between some of the products we sell. It does a great job of it, and allows us to use other badges in upcoming seasonal promotions. Quite happy with it so far. Customer support is top-notch, solving a minor issue i had with the custom badge and our theme.

Aussie Tonneaus
Australia
9 days using the app
BSS Commerce replied November 4, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 17, 2022

Downloaded app to help highlight Black Friday deals to customers on site with labels. Easy to use app with plenty of features and rules which gives you plenty of control and makes it integrate really well with our site. I had a few tweaks I wanted to work with our theme on product pages - Jennie and dev Phan Thanh Son were brilliant and went above and beyond to help and get everything done we asked for in terms of customisation. Would highly recommend!

DW Tool Shop
United Kingdom
9 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!