BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,158)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting the visual appeal and professionalism of their Shopify stores with customizable labels and badges. They appreciate its seamless integration, ease of use, and flexibility, highlighting its effectiveness in promoting special deals and product features. The app is noted for its intuitive design, reliable performance, and adaptability to both desktop and mobile displays. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently commended for their quick and comprehensive assistance, enhancing merchant satisfaction and making it a valuable tool for improving customer engagement and sales.

July 23, 2021

We met a little problem with our configure, but it was solved very quickly after contact support, they really have patience and are nice to assist!

Slick Case - Custom MacBook Case & iPhone Case
Hong Kong SAR
About 2 months using the app
Edited October 12, 2022

This app is helpful for clearly calling out features on products and the developer support s also good.

SWIXXZ
United States
About 2 months using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 13, 2023

i want to give this app a lot of praise. The app itself is great, but the support is amazing. Jennie in particular, she was very friendly, helpful and was able to resolve my issue within a few minutes, which saved us a lot of time. I can only recommend it and would like to say thank you for the competent staff.

Pastazeit GmbH
Austria
About 2 months using the app
Tech Arms (by BSS Commerce) replied June 15, 2023

Thank you for the 5 star rating and your kind words!

We really appreciate the fact that our app and staff have been able to help you and that it saved you a lot of time as well. We are glad to hear you can only recommend our app and thank you for the kind compliment for our competent staff.

September 23, 2021

Our banners weren't showing as we would have liked them to. Tried troubleshooting ourselves and just couldn't get it right. BSS customer service always solves our issues in a timely manner. Great support. Thank you!

Hawaii-Flooring-Solutions
United States
About 2 months using the app
Tech Arms (by BSS Commerce) replied September 23, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 26, 2022

Does what I need it to do, and I think the labels add a lot to the site. Good support too. I recommend it.

Medimasks
Canada
About 2 months using the app
Tech Arms (by BSS Commerce) replied April 26, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 14, 2022

We used this app for a sitewide sale, it was a great way for our customers to see that the discount code applied to each and every product via the use of labels. So easy to use and the support was great, we had an issue on the backend and Jena Nguyen and Pham Van Hoan quickly fixed our issue.

FAYT The Label
Australia
About 2 months using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 29, 2022

I had some setup issues most likely related to a bad theme from ThemeForest but the app support team was very helpful and resolved it quickly. Thanks Gigi and Ngo Cuong. Fully recommend this app.

solventdirect
United States
About 2 months using the app
Tech Arms (by BSS Commerce) replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 25, 2022

Big thanks to the support team. In particular Tien Loc (the developer) and Gigi (support specialist). They helped us a lot with custom work for the labels!

La Machine Cycle Club
Netherlands
About 2 months using the app
Tech Arms (by BSS Commerce) replied March 29, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

August 6, 2023

The app is very easy to understand and the support team is very quick in checking through issues for us to use the app in no time! Jolie is very keen to understand the issues that we were facing and instead of only solving the problem, she also made sure we understand what needs to be done to avoid similar issues in the future.

Steve Madden Indonesia
Indonesia
About 2 months using the app
Tech Arms (by BSS Commerce) replied August 11, 2023

Thank you so much for your 5-star rating!

We're glad to hear that you found the app easy to understand and that our support team was quick and ready to help. We also appreciate your kind words about our agent and her dedication to making sure you understand what caused the issue and how to prevent it in the future.

We are truly thankful for your feedback and we hope you continue to have a good experience with our app.

August 23, 2022

I struggled with the implementation at first but, after working with the brilliant Jena Nguyen in support and dev Nguyen Viet Trung, the issue with my theme (not the app) was fixed in minutes. It now works perfectly and I'd definitely recommend the app. Great customisation and so many options, even on the free plan. Brilliant work.

dousaditty
United Kingdom
About 1 month using the app