Reviews (992)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for effectively highlighting products and promotions with its flexible and customizable features like product labels, sale banners, and custom artwork upload. It's praised for its seamless integration, reliable functionality, and compatibility with various themes and apps. The support team is noted for their quick and efficient problem-solving. Merchants find it affordable and valuable for enhancing product marketing and customer engagement, and for tailoring marketing to different customer segments. The user interface is described as intuitive.
Refine
-
By rating
Very responsive and helpful people , quick to fix issues. quickly solved it. A++ service. highly recommended
This is a good app that does what it promises to do. We had some layout concerns because our theme wasn't completely compliant when I placed this app on our store, but this wasn't a problem at all. I needed a small tweak to make the layouts compatible with my theme and the BSS Commerce team was very prompt in responding to my chat and assisting me. The person who supports me in this matter is Jennie. She was very gracious, patient, and forthcoming. She and her dev Nguyen Van Ninh respected the schedules of my website and swiftly resolved our problem quickly and efficiently. The app is now flawlessly functioning on our website, and we are extremely satisfied with it. Thank you very much for everything. I would definitely recommend this app and this team.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
App so far is functioning as described. Had a few issues at the beginning, but thanks to the amazing help of Jena Nguyen and dev Nguyen Kim Tung and Hoang Ngoc Nhat , the issues were promptly fixed.
Thank you so much for taking the time to leave a 5-star rating! It is wonderful to hear that our app is functioning as described and that our support team was able to quickly resolve any issues you had. We truly appreciate your feedback and thank you for your patronage.
The support help me solve my confusion kindly, The app works great, hope it can be very steady , thank you guys!
The app in itself opens up a host of valuable opportunities and is easy to use. When we had a few challenges, only due to the complexity of our own custom theme, the support team including Jinny Nguyen, XuTho and Tien Loc did not rest until they had satisfied our requirement 100%. I cannot recommend more and intend to use on more of our sites.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Really liking this app so far! We've used other apps but the ability customize the look has been very limited. Overall it was very easy to use and set up. As with any theme there was a few bugs to work out. I reached out to Tech support and both Jena and dev Nguyen Van Ninh were able to fix our issue within 24hrs! I was very impressed with their communication and timeliness in handling it. I've still got to dive in more as I think there are more features but so very happy with it.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
The app works perfectly. Stephanie and her team helped us install the app and made sure it works flawlessly with our theme.
Great APP! The support is amazing, everything you need help with they work really fast. Jolie helped us doing some code changes so the app works perfectly with our theme.
Thank you for your 5-Star rating!
We appreciate you taking the time to share your positive experience with us. We're glad you found our app great, our support fast, and our agent's help with code changes.
Great customer service, quick and fast replies with a step by step guide if you are confused by anything. A great app for any website.
Great customer service! I had some issues with the labels stretching on my theme. I reached out to customer service for support and the issue was fixed the next day.
Thank you so much for 5 star rating. We really appreciate your support. We are glad to hear that our customer service was able to help you fix the issues with the labels stretching on your theme the very next day. We are thankful for your kind words and are glad that you are happy with our service.