DECO Product Labels & Badges , 501 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to customize product badges, offering a range of professional label templates and settings. They highlight the feature of making badges clickable, leading customers to specific pages. The app is praised for its seamless integration with Shopify and its responsive customer service team. It's suitable for both small stores with its free plan and larger ones with its paid plan offering advanced features.
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Love the product and service
Hi BingCases,
We're thrilled to hear you enjoyed DECO & our service! 🌟
Your satisfaction is our top priority, and we're always striving to provide you with the best experience possible. If you ever have any feedback or questions in the future, please feel free to reach out.
Thanks again for choosing us!
Best regards,
DECO Team
Sorry guys, but not worth the effort.
Label image was visible on random product images
Label text did not change with settings (maybe UI/UX of settings)
Label showed up on product description in some cases
Customer service email reply couldn't determine my name from signature..hmmm. Still using bots to reply?
Customer service with this app is on point. I messaged them on chat at midnite EST and got a reply immediately. Julie was very professional, knowledgeable and quick to solve my problem. We couldn't log into my site until the next morning and since then she emailed me with finding the reason for my problem already.
Not only is the app easy to use, but their customer service (especially Rossie) was beyond amazing!! I had some initial issues installing but their team was able to help me get it installed asap. Definitely recommend!
Hi Kestan,
We're absolutely thrilled to hear about your positive experience with our app and our customer service, especially with Rossie! 😊
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible.
Thanks again for choosing us!
DECO Team
Support has not much idea after 30 minutes nothing happened. The problem could not be solved.
Hi Bubatz Heaven,
I'm truly sorry to hear about the difficulties you faced with our support team, and I understand your frustration. Your experience certainly falls short of our usual standards, and for that, I apologize.
I truly understand your frustration with the issue you encountered, and I've personally investigated the matter. It's true that at that time our technical team encountered difficulties and incompetence in fixing the issue. However, at that time, we encountered challenges in resolving issues due to factors beyond our control (Data retrieval from Shopify).
As evidence, during the time you experienced difficulties, when I searched on the online store's search engine, the product didn't appear. This means we can't retrieve data from Shopify either. This issue tends to persist for a period and then naturally resolves itself.
We're committed to providing quick and effective solutions, and it's clear we missed the mark in this instance. Your feedback is invaluable, as it helps us identify areas for improvement.
Once again, I apologize for the inconvenience you've experienced, and I appreciate your understanding as we actively strive to enhance our services.
Best regards,
Julie
DECO Team
Easy to use and very quick technical support
This is exactly what I was looking for. The interface was easy and intuitive, and there were a lot of preset label designs to choose from. The app didn't initially show up on my theme, but their support got it sorted out in minutes. Installation to great looking labels on my products took just a few minutes.
Great support service. There were problems with the visibility of the icon. Received a quick response and help with resolved issues. Also some useful tips. Recommend!
Hi MarkoSoli,
Thanks a million for your awesome review! 😊 We're thrilled to hear that you had a great experience with our support team and that we could help resolve the icon visibility issues promptly.
We're here to make sure your experience is smooth and enjoyable, so if you ever need more assistance or have any questions, don't hesitate to reach out. Plus, we're always here with handy tips and tricks to make the most out of our app.
Thanks again for your recommendation – it means a lot to us! We're looking forward to making your experience even better in the future. 😃
Warm regards,
DECO Team
Easy to use and good support. .
I've tested several app for the badge.. and this was the best choice for me...
Five star for the app, five star for support
Thanks for dropping us a 5-star review! We're happy that our app adapts to your needs because customers' satisfaction is always our 1st priority