DECO Product Labels & Badges

DECO Product Labels & Badges

Reviews (680)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting product visibility with customizable labels and badges, highlighting features like special offers and new arrivals. It's noted for its user-friendly interface, easy integration, and effective label management, available even in the free version. Merchants can apply labels to products and categories, upload their own designs, and manage label priorities. The app is praised for its robust performance and ease of setup. Customer support, especially from personnel like Rossie, is frequently commended for being responsive and helpful. This tool is appreciated for enhancing online store functionality and aesthetic appeal, leading to increased click-through rates and sales.

October 27, 2019

The customer service is good. They respond as soon as possible. I had an issue with the app they rectified in a day itself.

thekangaroostore
United Kingdom
18 minutes using the app
PieLab replied December 11, 2020

Thank you so much! We're more than happy to support you

May 10, 2023

Easy to use and good support. .

Villains SF
Thailand
About 5 hours using the app
September 21, 2023

Support has not much idea after 30 minutes nothing happened. The problem could not be solved.

Bubatz-Heaven
Germany
About 1 hour using the app
PieLab replied September 25, 2023

Hi Bubatz Heaven,

I'm truly sorry to hear about the difficulties you faced with our support team, and I understand your frustration. Your experience certainly falls short of our usual standards, and for that, I apologize.

I truly understand your frustration with the issue you encountered, and I've personally investigated the matter. It's true that at that time our technical team encountered difficulties and incompetence in fixing the issue. However, at that time, we encountered challenges in resolving issues due to factors beyond our control (Data retrieval from Shopify).

As evidence, during the time you experienced difficulties, when I searched on the online store's search engine, the product didn't appear. This means we can't retrieve data from Shopify either. This issue tends to persist for a period and then naturally resolves itself.

We're committed to providing quick and effective solutions, and it's clear we missed the mark in this instance. Your feedback is invaluable, as it helps us identify areas for improvement.

Once again, I apologize for the inconvenience you've experienced, and I appreciate your understanding as we actively strive to enhance our services.

Best regards,
Julie
DECO Team

March 27, 2021

Didn't find this useful, could not get it to load any labels at all. Wasted 45 minutes, found another app that worked in seconds.

Jam Cycling
United Kingdom
About 1 hour using the app
PieLab replied April 2, 2021

Dear Admin,
We are so sorry for the late response as we were on weekend the time you emailed us and could not reply to you immediately.
In early Monday morning, we have replied to you twice in ticket #4811 but haven't heard from you since then. We've also sent you another email few minutes ago. Could you please check your mailbox and let me know your thoughts.

Thank you.
Moon

June 21, 2018

Incredibly annoying app - has a fast scrolling marquee of other products on each page which is extremely distracting when you're trying to configure it. The app doesn't seem to include any labels by default so you have to make and upload your own which is quite a letdown considering the price!

Cheaper Online Co Uk
United Kingdom
29 minutes using the app
September 17, 2016

Pretty good app.... not for me though as I only have 12 products in my store.

Ocha Co
Japan
18 minutes using the app
July 12, 2024

TimTay Official
Vietnam
About 1 year using the app
October 22, 2024

Meir
Australia
About 2 hours using the app
November 5, 2024

Indian Impressions
Australia
About 2 hours using the app
October 8, 2024

Fingrella
India
About 2 hours using the app