BSS Product Options, Variant

BSS Product Options, Variant

Reviews (617)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced product variant management, which enhances shopping experiences by allowing customizations such as text inputs and dynamic configurations for over 100 variants per product. It features a user-friendly interface, unique functionalities like price adjustments, and file uploads. The app integrates seamlessly with Shopify themes, and its customer support is praised for being responsive and proactive in offering website improvements.

November 21, 2022

I asked for help to resize the text box and Jonas did it almost immediately. Customer service is one of the best that i've encountered

Kibbles!
Singapore
Over 1 year using the app
Tech Essence (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 14, 2022

Emma C. and Nguyen Duc Duong where extremely helpful when I needed assistance with a few layout changes. They where prompt, easy to communicate with and understood my needs and had it done in a timely manner! Customer services is a really big thing for me and I have left a few integrations because of that reason. I am so glad I had found this app! It's easy to use and does what I need plus having the top notch customer service really sets it apart! Thank you so much!

Modern Day Rags
United States
Over 1 year using the app
Tech Essence (by BSS Commerce) replied June 19, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 9, 2023

Im using this app from a month, and their representive emma is doing great job, she answers all the questions and help setting good option sets on my website always, thankyou

mycustomhub
Pakistan
Over 1 year using the app
Tech Essence (by BSS Commerce) replied April 11, 2023

Thank you so much for your 5-star rating! We are so glad to hear that you have had a great experience with our agent. We really appreciate your kind words and we are pleased to know that you have found our service to be helpful. Thank you for being a valued customer!

May 20, 2022

I used this app for including an add-on option to some products. It’s been super easy to get setup and the customer support is hands down the best I’ve ever dealt with! They quickly fixed two issues I ran into for me and I couldn’t be more thankful!

REVĪS STRENGTH
United States
Over 1 year using the app
Tech Essence (by BSS Commerce) replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 25, 2022

I really love this app! It’s free and highly functional. It’s also really easy to use. I got great support from Annie Tran, the customer supporter, and Ngo Viet Cuong, the tech guy. They answer me very quickly and fix the issue very well. I would highly recommend this app to everyone. It's a whole new level of functionality and customer support. Please give it a try and do not hesitate to contact the customer supporter for help. We will answer all of your questions and help you with any queries.

nadastudio
Kuwait
Over 1 year using the app
Tech Essence (by BSS Commerce) replied March 29, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 29, 2023

This is the best app for product options I tried! The settings are very intuitive so you can create an option set just in a moment. I love that you can add image swatches instead of just the colors.

Also, I had an issue at first because the app wasn't showing correctly but the support was excellent (Thank you for your help and patience Emma and team!)

I can only strongly recommend it!

Cadeneta Shop
Spain
Over 1 year using the app
Tech Essence (by BSS Commerce) replied August 7, 2023

Thank you so much for your 5 star rating and wonderful review!

We are so pleased that you found the product options intuitive, this is what we strive for in our app. We really appreciate your kind words regarding the image swatches and the excellent support as well - it's great to hear that our team were able to help you out with any issues.

We are very happy to have you as a customer and thank you for your recommendation!

May 19, 2022

I have used this app to add variations to product listings as shopify has limits of 100 variations. I am so happy I came across this its neat, simple and easy to use. The customer service is brilliant i reached out to them and they really helped me to solve the problem so quickly in less time. I am so happy that it has file upload as this is one of the features i was looking for and it wasnt easy to find every variation in one place. BSS Commerce has really helped with this. Thank you so much xx

becreatiful
United Kingdom
Over 1 year using the app
Tech Essence (by BSS Commerce) replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

May 12, 2023

Nice service and the technicians are helpful. You need this app if you have variations of your product

Mufy Mods
Canada
Over 1 year using the app
Tech Essence (by BSS Commerce) replied May 16, 2023

Thank you for your 5 star rating.

We appreciate your kind words about our service and helpful technicians. We are so glad that our app has been useful for you to manage variations of your product.

March 15, 2023

Customer service was perfect! Had great assistance with set up and installation! Would definitely recommend. Thank you

iJay Backdrops
United Kingdom
About 1 year using the app
Tech Essence (by BSS Commerce) replied March 17, 2023

Thank you so much for your 5-star rating! We're so glad to hear that you had great assistance with your set up and installation and that our customer service was perfect. We really appreciate your recommendation and we're thankful for your kind words!

Edited April 1, 2024

I was in need of an app to increase my options and flexibility for variants within my store as I found my variants in my theme to not be suitable. So I reached out to the Shopify forum and asked if there was an app available for this.
I was recommended this app Product & Variants Options.

This app at first appears confusing to use because there seems to be a lot of options on the menu on the left hand side.
However, once I’d had my induction call from the team they showed me how easy it is to use the app.

I found that it looks good too. I like the options it gives you within the app for swatches or a drop down menu.

It solves the problem I had.

Jena Nguyen​ is very attentive when it comes to customer service and is more than happy to help you.
If you forget to reply, like I did, she follows up just to make sure everything is ok with you and the app.

UPDATE 01/04/24 - I am still using this app, I ran into a problem where products with drop down menu options weren't being added to the cart for the customer.

I contacted the customer services of the app and they swiftly replied. They apologised, and asked if I would give them a chance to fix the problem before I changed to a different app. Within a couple of short hours I had a reply stating their engineers had fixed the problem. Low and behold, they had! Very pleased with the outcome, the customer service from Jena, and the app. Thank you!

The Silver Stork Company
United Kingdom
About 1 year using the app
Tech Essence (by BSS Commerce) replied February 23, 2023

Thank you so much for your 5 star rating! We are so pleased to hear that you are have had such a positive experience with our Product & Variants Options app. We are especially glad to know that our app was able to solve the problem you had and that you appreciate the options it gives you for swatches or a drop down menu. It is also great to know that our customer service team was able to help you out and that they provided you with a satisfactory induction call. We are grateful that you would take the time to share your experience with us and other customers. Thank you!