Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust product customization features, including image addition for each variant and various option styles. It's praised for handling complex product variations and overcoming the 100-variant limit, saving time and money compared to custom solutions. Many commend the customer support team for their responsiveness and dedication to enhancing user experience.

August 31, 2023

A really helpul app. Without that App my products are just half that good. And a very fast Shopify Support Team! Jolie Nguyen had answers for All questions and works very efficent. Also always very friendly!
Thanks Jolie!

TesoroSensal
Germany
5 months using the app
BSS Commerce replied September 6, 2023

Thank you so much for your amazing 5-star review.

We really appreciate your kind words and your enthusiasm for our app and support team! Thank you for acknowledging the value and hard work that has gone into making our app and customer service top-notch - we could not have asked for a better review!

Thank you again for your support.

July 14, 2023

Very Very happy.
Plugin has a great range of functionality. Little incompatibilities with our third party theme were solved in less than 12 Hours. Outstanding Support!

Thanks to the Add-On we were able to transfer our big variations from Shopware to Shopify flawlessly.

lueftungsmarkt - Technik rund ums Haus
Germany
3 months using the app
BSS Commerce replied July 17, 2023

Thank you so much for your 5-star rating!

We appreciate your kind words regarding the range of functionality our plugin offers and the excellent support provided even with third-party themes. Your positive comments regarding our plugins ability to transfer varied data between Shopware and Shopify quickly and seamlessly serves as great feedback of our endeavors.

We consider your review as a great recognition of our efforts and quality of work.

November 6, 2023

Works very well.

Tilt Screens
South Africa
4 months using the app
BSS Commerce replied November 10, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 9, 2023

Very great app!
In my previous webshop I needed developers to build in something like this, but now I don't need any developers at all.

Besides the app works great, the help on the chat is perfect. I already ask several questions and they helped me immediately and everything is fixed.
Thanks!

Beddenplein.nl
Netherlands
5 months using the app
BSS Commerce replied June 15, 2023

Thank you so much for your 5-star rating!

We're so glad to hear that you don't need any developers and that our online chat support was efficient and helpful. We appreciate your kind words and your support!

July 12, 2023

The application works exceptionally well, and the support provided is prompt, accurate, and fulfilled my requirements. I am highly satisfied with its performance. The customer service team was efficient in addressing my concerns and ensuring a smooth experience. The application's functionality met my expectations, and it proved to be reliable and effective. I appreciate the responsiveness and dedication of the support team in resolving any issues that arose. I highly recommend this application to others seeking a reliable solution that delivers excellent results. Please continue the great work and keep up the outstanding support.

TO BE - Balevski.eu - България
Bulgaria
3 months using the app
BSS Commerce replied July 17, 2023

Thank you so much for your 5 star rating and kind words!

We appreciate you taking the time to share your wonderful experience with us and for recommending the application to others. We are grateful for your feedback and the recognition to our hard-working customer service team. We strive to continue providing excellent service and product experience.

Thank you!

June 10, 2023

The app was exactly what I wanted I was able to add all the variants I wanted and Didn't have to go through a tedious process to set up where the options showed on my product page and the customer support is top notch

Luxury Hair Extensionz
Canada
4 months using the app
BSS Commerce replied June 15, 2023

Thank you so much for your 5-star rating!

We are delighted to hear that the app was exactly what you wanted and that you were able to easily add all the variants you desired and didn't have to go through a tedious set up process. We also appreciate your compliments for our customer support team. Your positive feedback means a lot to us.

Thank you for your kind words!

May 4, 2023

I love that they will always reply me promptly when I have trouble in the app. They always aim to settle my problem within a day and willing to work overtime for me just to settle my problem as they know how important it is to me. From the start of helping me to settle the problem they never find me troublesome and never give up on their work. They go extra mile by giving me advice and helping me to change the colors of the button as well. Their app have so much extra features which other app doesn't have it. I highly recommend this app to everyone.

Also wanted to special thanks Jennie and the technician Duong Nguyen Du for the help. They always explain clearly to me and ensuring that I understand how the app works.

My problem is finally solved. I hope that my 1 last problem will be solve in the near future which they are currently working on it.

Thank you so much for creating such a wonderful app.

Cozytods
Singapore
20 days using the app
BSS Commerce replied May 10, 2023

Thank you so much for your 5-star rating! We are glad to hear that our customer service team has been prompt and helpful in resolving your issue. We are also pleased to know that you found our app to be comprehensive and full of extra features. Special thanks to Jennie and Duong Nguyen Du for their outstanding help. We understand that you have one more issue to resolve and we are working our best to ensure it gets sorted out in the near future. Thank you for your feedback and for recommending our app to everyone.

June 15, 2023

Good support team, well crafted app. This app solved many issues other apps were unable to, including customers being able to remove the personalization upcharge item.

SoccerPost.com
United States
5 months using the app
BSS Commerce replied June 20, 2023

Thank you for taking the time to leave a 5 star rating!

We're very pleased to hear that you found our support team to be helpful and that our app is well crafted. We're particularly glad that our app could solve the personalization upcharge issue, something that other apps could not.

We deeply appreciate your feedback and are grateful that you chose to use our service.

October 4, 2023

Great app, easy to use, and most importantly good and fast customer service!

Big Mum's Samosas
United Kingdom
2 months using the app
BSS Commerce replied October 5, 2023

Thank you so much for your 5 star rating!

We truly appreciate your kind words about our great app, easy to use features, and our excellent customer service! Your positive feedback is highly valued.

Thank you for taking the time to review us!

August 3, 2023

It worked very well once the app was installed and configured By Emma and the technician.

This app allows me to add configurations to make the leather journal custom to their liking.

Thank you once again.

Grierson Studio
Australia
29 days using the app
BSS Commerce replied August 7, 2023

Thank you so much for your 5 star rating and kind words about our agent and the technician!

We're so glad they got the app installed and configured so quickly and that you're pleased with how our app allows you to customize your leather journal.

We really appreciate your positive feedback!