Globo Product Options, Variant

We use the Product Options Pro app for our Shopify store, and we are absolutely thrilled! The app provides us with the flexibility to customize our products exactly the way we need, with numerous options for adjustments. What really stands out is the exceptional customer support – Helen was incredibly helpful and assisted us every step of the way. She responded quickly to our inquiries and patiently guided us through all the customizations. Truly a great experience – highly recommended!

I contacted Globo Product Options support because I use two different colors. Mike and Helen helped me fulfill my custom request within 24 hours. That's what I call a very good experience. I can only recommend Globo Product Options.

Very helpful and prompt customer service and advice - would recommend!

I had an amazing experience with this app. The customer service was outstanding, friendly and immediately help me to set up my website and the product was exactly what I was looking for. Highly recommended!

We tried using variants and other options native to shopify to try to achieve what we were looking for with a product that requires alot of info from a customer but couldnt quite get there - I then found this app and it was the perfect solution. Easy to setup and heaps of great options, we now use this on multiple stores for different types of products. Support is also great whether it be for a design or technical issue, they are always fast to respond and get things sorted - shout out to Helen who has helped me out a few times with this app and always does a great job.

The support team has been great. They got back to me ASAP via Live Chat. All issues were resolved right away. Easy to use app and configures easily with many themes.

Useful and a easy to integrate with your theme. Also, good option so customizations do not alter your shopping cart (if item with variant is deleted from cart, the variant is automatically erased as well, other apps leave the variant on the cart which is a problem). Also, receipts on terminal print out well and clear, with the variants specified clearly, it is easy manage orders at the store. Good customer support!

This has to be one the easiest and most straight forward options app available for shopify. When I did need help the customer support was very quick to respond. I had the pleasure of Helen assisting me and she fixed my problem in less then an hour. I highly recommend this app.

Update 12/12/24 - I CANNOT BELIEVE this company's customer service! REALLY!? I wrote to them and Helen replied in a very short time by email with screen shots and instructions. I wrote back with more questions. She immediately replied with screen shots and asked me to try it now and see if it worked. Unfortunately I was out and would not be able to a computer until the next day. Get this ... Helen wrote back asking me which of my products I needed removed from a pricing set, offering to do it for me since I couldn't get to it right then! REALLY?? BEAT THAT! Helen is AMAZING!!!!

Update: 12/2/22 - I was having an issue that Shopify Support could not help me with and they suggested I contact Globo. It turned out the issue was with another app, but Globo returned my email within minutes, despite it being a holiday weekend and searched out the issue. They sent me a detailed reply which helped me determine my next steps. The customer service remains AMAZING!

IMPORTANT NOTE: The customer service is AMAZING!! I have contacted them twice and each time they have been wonderful!

I have fought with Shopify since 2017 looking for something that would allow me to add indefinite options in a way that would make it easy for my customers to order and allow me to choose specific products for each template. Not being able to do so has basically paralyzed me with frustration. This is the answer to my dreams. And ... I can't wait to get my website updated and start actually sending customers to it.

We use on 3 stores. Takes a second to figure out, but really quite easy. Customer support very good, always has things taken care of within 24 hours or less.