Globo Product Options, Variant

Globo’s support team was fantastic. I reached out regarding an issue affecting my website, and they responded immediately, diagnosed the problem quickly, and restored normal functionality in a very short time. Website downtime can directly impact sales, and they treated the situation with the urgency it deserved. Little Helen, in particular, was extra friendly, responsive, and genuinely helpful.

I absolutely love this app! It does everything I want and need, and it has made managing my store so much easier. The features work exactly as promised, and the setup was simple.

What really sets this app apart is the support team — they are amazing! Kind, patient, and incredibly helpful every time I reach out. It’s so nice to get real support from people who genuinely care.

Highly recommend this app to anyone looking for a reliable and well-supported solution!

Extremely Disappointed — App Not Working & Poor Support Response

I’ve been using this app for a long time and initially trusted it because of the positive reviews. Unfortunately, it’s no longer performing as expected and has created a lot of confusion for our customers.

The main issue is with the feature that should allow customers to buy an additional product (in our case, a rubber sole along with our Kolhapuri footwear). Customers think they’ve added the rubber sole to their cart, but it doesn’t appear in the final order — leading to a messy and frustrating experience for both our team and our customers.

When we reached out to support, they simply raised their hands and refused to take responsibility. Instead of offering a proper solution or follow-up, the issue was brushed aside.

We were genuinely hopeful that this app would enhance our store’s functionality, but it’s turned out to be unreliable and disappointing. I hope the developers take this feedback seriously and fix both the technical issues and their customer support approach.