Globo Product Options, Variant

This app is incredible. Intuitive, well priced, lots of options and the support has been incredible. Well done Rosie, my request was completed in under literally two minutes which has to be a record on Shopify! Great stuff.

if your are looking for optimize your platform with personalization options, this is the perfect app. let you not just to add variable for personalization, it let you organize too all many of variant, and control inventory with shopify. I found it perfect.

DO NOT USE. Their English is extremely poor. They knock out app settings then deny they ever had them and deny the changes were made by them even though only I have access to the app and I made no changes. Zero ownership taken for their mistakes and point blank refuse to let you speak to a manager. Also back to the poor English - they kept referring to 'past dates' seemingly not understanding that 'past' is something that is in the past, aka, has been and gone. They could not grasp the difference between past and future. Very concerning. Poor poor customer service and poor app that is now extremely expensive too!!

Had the app for years at the highest level with no problems, then randomly stopped working on some products, conditional formatting completely wrong. Spoke to the chat, advised they had fixed, used once then broke again. Multiple messages and emails and zero feedback except "give us time we are working on it" Zero answers. No fix except "it won't happen again if you create all new ones" I have put hundreds of hours into very complex conditional formatting for over 50 products and they could not have cared less. To have an eCommerce site down for over 24 hours is unacceptable, but more than that, the lack of care and understanding by their chat team and the "we will get back to you when we know" with zero updates is very very frustrating. Will be moving to another app asap

Excellent customer service and support!

Clara has been incredibly helpful and supportive throughout the whole process. As a Shopify store owner, I was in a rush trying to fix some product option issues on my website, and her fast responses made a huge difference. She replied quickly, understood exactly what I needed, and helped me solve the problem efficiently.

Her support was professional, friendly, and reliable. It’s really reassuring when you can get quick assistance during urgent situations, and Clara definitely provided that.

This app is very useful, and I appreciate the regular updates that keep it among the best in its category. I did encounter a critical issue with a new feature when using it for the first time (hence the one-star deduction), but the team resolved it promptly after investigating. I’m especially grateful for Clara’s help.

Brilliant little app. UI is a little outdated compared to other polaris applications on Shopify but for the price and what you actually get from the app its amazing and worth every penny. We have this on 2 stores and would choose it over the BOLD alternatives, they're just well overpriced for something that does the same job.

Good job Globo!
Keep it up.

There are some things like data sync that you cannot do yourself. I was having old deleted sets showing on my site and needed to have them fix it via chat. It was a quick fix once we found there was a problem, but it shouldn't have been a problem to start with. overall though its free so I can't complain too much.

This app is awesome! It’s incredibly helpful when I’m selling custom orders that are attached to my products. This feature allows my customers to choose from various options and personalize their purchases. Unfortunately, there was a glitch that occurred, but I promptly emailed the provider about the issue. They resolved it within minutes. I want to express my gratitude to Clara for her patience and support. I highly recommend this app!

I've been using Globo for a few years and it just works.

I did have an issue where I needed their assistance. I messaged them at the weekend and they came straight back to me saying they will take a look. Monday morning I had a message saying they found the problem (my problem as well, not a design issue). They sorted it for me, and followed up by asking me to double check.

This is a company that is fast and responsive. I will be a long term client.

Well done Clara & Steven, I appreciate your speedy help.