Globo Product Options, Variant

Globo Product Options, Variant

Reviews (2,935)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product customization options, including dropdowns, text fields, image swatches, and uploads. It integrates seamlessly with Shopify, offering features like real-time previews and automatic pricing adjustments. The support team is noted for being responsive and available even during holidays and outside typical business hours, enhancing the shopping experience and making it ideal for stores focused on bespoke products.

Edited June 24, 2025

I'm currently paying for the app twice. I signed up for a yearly subscription. I then deleted it briefly because it had a bug, and reinstalled it after 10 minutes. Now I've already paid the annual subscription and still have to pay monthly. This is fraud, and they don't see it and don't help. Be careful with this app! It's fraudulent.

FLUCO - Ulrich Fleischmann
Germany
8 months using the app
January 24, 2025

Live Chat doesnt work.

Store breaks often because of this app.

Formatting is a PAIN in the BUTT to do and takes DAYS to complete.

No automatic "out of stock" disclaimer and customers can add it to their order, but then get an error when trying to check out with no description, thus you lose tons of sales.

Pain and waste of time trying to add new variants and manually get the thumbnails uploaded ...

Minnesota Airsoft
United States
4 months using the app
March 28, 2025

Chat isn't working and the product does not allow to set quantity/inventory available with each option.

REK LLC
United States
16 minutes using the app
June 12, 2025

Doesnt give half the messages that ar filled in

Sidedishshop
Netherlands
29 days using the app
Edited January 7, 2025

As a paid user of their Globo Product Options app, I relied on it heavily for my store's customizable products. On January 4th, all product options disappeared from my website, forcing me to pause ads, close my store, and lose significant revenue.

Despite reaching out to their support team immediately, the issue remained unresolved for days. They blamed me for "downgrading the app to a free plan, ...

GEMORIES
Croatia
4 months using the app
Edited May 13, 2025

Changing my 5 star to 1 star again: The app is fantastic but customer service is absolutely terrible.

They don't take your issues seriously and try to cut corners. They ask for information about the issue. I get them the information from my customers and provide it to them. I even had to give my customers compensation so I could help the developer better.

They proceed to completely ignore my e- ...

SelfGem
Netherlands
About 2 years using the app
September 27, 2024

Would highly not recommend. Look for a different company that stands by their product. We set everything up correctly on our website. Because of a glitch in THEIR software not being compatible with a feature on shopify they gave away thousands of dollars of product away for free. When I contacted them about the issue they offered a measly 15% discount off the subscription price. A whole $15 ...

Dart Cabinet Design
United States
8 months using the app
November 5, 2024

Hello, today I have received many messages from my customers that the photos are not uploaded, I tried it myself but the file upload feature does not work, I lost dozens of sales due to this situation, please fix the problem as soon as possible.

TUNAY.CO
Türkiye
4 months using the app
Edited November 18, 2024

Good customer service, but I am changing my rating from 5 stars to 1 star because the app isn't even compatible with the cart drawer, which is an important feature for reducing friction for customers and maximizing the conversion rate.

When a customer tries to add an item to their cart, the cart breaks and stops working. And they don't know how to solve the problem. They suggest redirecting ...

Drifterz
France
6 days using the app
November 20, 2024

The app is decent, but the customer support is extremely disappointing. When I reached out about the price add-on feature being unavailable, the response I received was unclear and unhelpful. Without the price add-on, the app became unusable, and I had no choice but to uninstall it.

The Roman Catholic Store
United States
19 days using the app