Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization of product options, seamless integration with store themes and other apps, and its intuitive interface. The conditional logic feature is praised for its functionality and flexibility. Many commend the customer service for their promptness and professionalism, and the developers for their responsiveness. It's recommended for those looking to offer customizable options to their customers without creating draft orders.

May 15, 2024

Ich zahle für die App und die Formulare werden nicht angezeigt. Ich habe schon mehrmals versucht den Kundenservice anzuschreiben und keiner reagiert

Gabriele Hannemann
Germany
Over 2 years using the app
March 26, 2024

Where do I start, excuses and lies for over 12 months. Customers select products and the pricing dosent come up. The price will come up as free to the customer. Globo kept saying it was the settings and instructed me to make the changes. Worked once then reverts back to $0.00 for the variant, thousands of dollars lost. We kept going around in circles tor about a year then I was finally told I was using the old version that was more tha a year old. I was perplexed as I gave globo access to shopify on a few occasions to fix the issue over the same period. When updating from old version to new the data is all lost and you need to start from scratch, also the pricing is higher. All along I was made to feel it was my fault but in no way shape or form was it. In the end Helen from globo's excuse was we are in Vietnam???

Mongrel Fishing Tackle
Australia
Over 2 years using the app
May 7, 2024

terrible - never found a use for it and they continued to charge us after we removed their app!

Art Solutions
United Kingdom
7 months using the app
April 8, 2024

I had been using it for many months and suddenly it no longer works, it made me lose a lot of money on advertising

hermosa y dulce
Italy
7 months using the app
April 5, 2024

I canceled my membership but still no refund.

RexOwl I Leather Goods
United States
About 1 month using the app
Edited March 20, 2024

Es gehen leider keine Kommer beträge

BEER Küchen
Germany
2 months using the app
May 3, 2024

Very Sad, it"s the worse customer service i had experimented in shopify. I get the paid version, the more expensive, it took me hours to set it up, but it's not working properly, for 3 days the customer service continue to tell me to wait to check, when i chat with them they say " i m looking for wait " and i stay up til 2 am but at one moment they disconnect and dont do anything, neither they send me an email. They really dont pay attention to their customers, if its beginning like this, i cant imagine on the future, i will go with infinite options app i think ... sosad

LEONE EYEWEAR
Canada
3 days using the app
February 3, 2024

Stopped working with newest Shopify update - no resolution In over a week.

Einstein's Attic
United States
8 months using the app
March 22, 2024

horrible support, tried for 4 days and could never get a response , or straight answer . deleted the app and installed avis plus

S&M Diesel
Canada
2 days using the app
February 21, 2024

After several hours of no response to my chat inquiry, I finally responded to the reply I got back and left it for over 5 days with no response. Terrible app with non-existent support.

CIELOGAMES
Japan
8 days using the app