Globo Product Options, Variant

Globo Product Options, Variant

Reviews (3,164)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product personalization, noting its user-friendly interface and seamless Shopify integration. It allows adding unlimited options and variants without extra SKUs, simplifying inventory management. The app's performance is reliable, with a clean interface that merchants find appealing. Customer support is particularly praised for its quick and effective responses, significantly boosting merchant satisfaction and sales.

September 23, 2024

Does exactly what i need and customer service is always easily available and get back quick with a solution, that's all a business owner needs!

Juniper & Maple
Canada
Over 1 year using the app
December 16, 2024

Fast customer support, great service!

Folyamat
Hungary
7 months using the app
November 5, 2024

Customer service was very helpful and solved the problem without any problem, it's great!(Thank you Helen.)

SignExperts
Australia
3 months using the app
October 7, 2024

I had been trying to get many things right for different types of options sets, products, their shapes and sizes, and the prices connected to them. I tried for hours and then decided to reach out and got in contact with Helen. She was so friendly and service-minded. She helped me to fix my problems in a matter of minutes - unbelievably great service. I know who I would like to talk to again if there are any other things I need help with. Thank you Helen!!

Oddments Studio
Sweden
About 1 month using the app
November 12, 2024

A handy tool to use, nice customer support - Jay is super patient and friendly

AutoAura
Canada
About 1 month using the app
December 9, 2024

App is good, didn't meet our specific requirements but would work for most use cases. The team were highly responsive; Helen was very helpful.

Kanvah
Australia
5 days using the app
November 6, 2024

Great app and also quick help

LaserEdge-Designs
Australia
About 3 years using the app
December 24, 2024

good really app and usefull app, thanks for all jay

My Qamis Homme
France
5 months using the app
December 12, 2024

I am new to the app and didn't know what I was doing. I got on a chat with Rosie. She was a HUGE help!

Vivid Paw Portraits
United States
6 days using the app
Edited November 18, 2024

Good customer service, but I am changing my rating from 5 stars to 1 star because the app isn't even compatible with the cart drawer, which is an important feature for reducing friction for customers and maximizing the conversion rate.

When a customer tries to add an item to their cart, the cart breaks and stops working. And they don't know how to solve the problem. They suggest redirecting directly to the cart page, which isn't an interesting solution for my store, which has a lot of items. This adds a lot of friction for customers, who then have to leave the cart page to go back to the product page and other pages.

This is very disapointing

What's more, the chat with support is reset everyday. Therefore you can't see your previous conversations. And you don't even receive messages when they reply to you while you're not log in.

I wouldn't recommend the application if you are perfectionist and have a store where customers want to shop multiple products

A huge waste of time.

Drifterz
France
6 days using the app