Globo Product Options, Variant

Globo Product Options, Variant

Reviews (3,021)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores with customizable product options. It's praised for its user-friendly interface that handles complex customizations effortlessly. The app is noted for its reliable performance and proactive customer support. Key features include automatic updates to match store themes and flexible product customization options, adding substantial value to businesses.

October 18, 2024

It is easy to manage and customize and the customer support (Rosie) was very helpful. She solved my problem.

My Store
United States
About 1 month using the app
December 5, 2024

Very useful! The Customer Service help me to configurate the app! Thank you, i recommend!

PiggyDex
Spain
25 days using the app
August 28, 2024

We tried using variants and other options native to shopify to try to achieve what we were looking for with a product that requires alot of info from a customer but couldnt quite get there - I then found this app and it was the perfect solution. Easy to setup and heaps of great options, we now use this on multiple stores for different types of products. Support is also great whether it be for a design or technical issue, they are always fast to respond and get things sorted - shout out to Helen who has helped me out a few times with this app and always does a great job.

Frozen Service EU
United Kingdom
21 days using the app
November 14, 2024

Rosie was awesome!!! Thank you again!!

Rockhead Hats
United States
3 months using the app
Edited December 13, 2024

Update 12/12/24 - I CANNOT BELIEVE this company's customer service! REALLY!? I wrote to them and Helen replied in a very short time by email with screen shots and instructions. I wrote back with more questions. She immediately replied with screen shots and asked me to try it now and see if it worked. Unfortunately I was out and would not be able to a computer until the next day. Get this ... Helen wrote back asking me which of my products I needed removed from a pricing set, offering to do it for me since I couldn't get to it right then! REALLY?? BEAT THAT! Helen is AMAZING!!!!

Update: 12/2/22 - I was having an issue that Shopify Support could not help me with and they suggested I contact Globo. It turned out the issue was with another app, but Globo returned my email within minutes, despite it being a holiday weekend and searched out the issue. They sent me a detailed reply which helped me determine my next steps. The customer service remains AMAZING!

IMPORTANT NOTE: The customer service is AMAZING!! I have contacted them twice and each time they have been wonderful!

I have fought with Shopify since 2017 looking for something that would allow me to add indefinite options in a way that would make it easy for my customers to order and allow me to choose specific products for each template. Not being able to do so has basically paralyzed me with frustration. This is the answer to my dreams. And ... I can't wait to get my website updated and start actually sending customers to it.

Celtic Jewelscapes
United States
4 months using the app
November 12, 2024

Amazing experience! Had an issue and not only were they instantly available with a real human helping me, they did the work and fixed it and even added a custom font to match my theme which is usually only for the paid theme. Shows how they actually value their customers and go above and beyond.

My Store
Australia
1 day using the app
November 10, 2024

Rosie was very Helpful with design and her response time was amazing. def recommend!

Ezio Giuliani
United States
About 1 month using the app
October 7, 2024

everything is good for our store

Oh Cake
Canada
About 2 years using the app
September 26, 2024

Really great app and customer service! Helen is really sympathic and professionnal, all my issues were briefly fixed. I recommend

La bande à Jerry
France
Over 1 year using the app
September 17, 2024

I contacted the Globo support team. Helen provided me a prompt reply & she resolved my issue in under a day. I truly appreciate this quick support.

Wanddo
Egypt
3 months using the app