Globo Product Options, Variant

Globo Product Options, Variant

Reviews (3,164)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product personalization, noting its user-friendly interface and seamless Shopify integration. It allows adding unlimited options and variants without extra SKUs, simplifying inventory management. The app's performance is reliable, with a clean interface that merchants find appealing. Customer support is particularly praised for its quick and effective responses, significantly boosting merchant satisfaction and sales.

November 28, 2024

this application is simple and easy to use plus it is possible to receive help in real time. I had a problem and Rosie helped me. Thank you

Emma & Olivia
Réunion
7 days using the app
October 15, 2024

Helen was SO helpful. She understood what I needed doing and jumped in and amended so quickly. She was so polite, honestly, such a small thing has made a BIG difference to me.

The Oxford Weaving Studio
United Kingdom
4 months using the app
Edited November 18, 2024

Good customer service, but I am changing my rating from 5 stars to 1 star because the app isn't even compatible with the cart drawer, which is an important feature for reducing friction for customers and maximizing the conversion rate.

When a customer tries to add an item to their cart, the cart breaks and stops working. And they don't know how to solve the problem. They suggest redirecting directly to the cart page, which isn't an interesting solution for my store, which has a lot of items. This adds a lot of friction for customers, who then have to leave the cart page to go back to the product page and other pages.

This is very disapointing

What's more, the chat with support is reset everyday. Therefore you can't see your previous conversations. And you don't even receive messages when they reply to you while you're not log in.

I wouldn't recommend the application if you are perfectionist and have a store where customers want to shop multiple products

A huge waste of time.

Drifterz
France
6 days using the app
October 25, 2024

Easy to use, lot of free features

MEFY
United Kingdom
Almost 2 years using the app
November 1, 2024

I have used Globo Product Options on multiple sites. Excellent product and customer service is top notch. Highly Recommend!

TianaLuxe
Canada
About 1 month using the app
December 5, 2024

Very useful! The Customer Service help me to configurate the app! Thank you, i recommend!

PiggyDex
Spain
25 days using the app
November 11, 2024

Very helpful and prompt customer service and advice - would recommend!

Belle Brightly
United Kingdom
About 1 year using the app
December 22, 2024

Very good support from Leika despite the fact that I'm still in the trial period, I recommend it.

Broderie d'Art
France
11 days using the app
November 18, 2024

The support team has been great. They got back to me ASAP via Live Chat. All issues were resolved right away. Easy to use app and configures easily with many themes.

Inland Leather Co
United States
5 days using the app
November 19, 2024

The app had a slight delay while I was typing some variants. I also missed a key element (hitting save) to get my product options to be on the website. Hit the live chat and it was figured out in about 2 seconds.

UPDATE: I messed up again. And Rosie was to the rescue AGAIN. The customer support is truly amazing

Brooklin Clothing Co
Canada
4 days using the app