Globo Product Options, Variant

Globo Product Options, Variant

Reviews (3,271)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product personalization, which boosts sales by managing multiple options and variants effectively. Its user-friendly interface, real-time previews, and diverse customization options improve the shopping experience. The app integrates seamlessly with Shopify and offers reliable automation capabilities. Customer support is praised for its responsiveness and ability to resolve issues quickly, including theme customization and technical problems.

July 2, 2024

Globo is ignoring me about the refund they supposedly sent through but actually haven't. Shopify have confirmed to me that they have not processed the refund. This issue has been going on for weeks now and they claim to have refunded it but no refund is showing anywhere and Shopify billing has told me that they have not processed any refund that they can see. So Globo has taken the money for a whole years subscription and promised to refund it and haven't actually done so. I have been talking to Rosie on Globo for many weeks and she claims she has no control over the Globo billing and says she will check with her team, except she hasn't got back to me with anything from the team about this so-called issue. Now they are not replying to me via the chat or email. There have been no updates from the team. Now I'm just being ignored about this and now have my money which is approximately $128 USD. I'm very angry now and they are making it worse by ignoring me completely and not providing me with any indication of what is happening and if they will even give my money back and if so when. They've lied to me several times. So avoid this company at all costs! Worst customer service experience ever! If I could give zero stars I would. REFUND MY PAYMENT LIKE YOU PROMISED YOU WOULD GLOBO! SCAM!

RESTITUO
New Zealand
3 months using the app
April 8, 2024

I had been using it for many months and suddenly it no longer works, it made me lose a lot of money on advertising

hermosa y dulce
Italy
Over 1 year using the app
May 7, 2024

terrible - never found a use for it and they continued to charge us after we removed their app!

Art Solutions
United Kingdom
7 months using the app
May 31, 2024

customers support would solve issue, week later still nothing done. i understand sometimes delay but just forgetting someone's issue is no service.

Laviedos
Belgium
6 days using the app
June 17, 2024

Their customer support is very, very poor. I tried the paid version, but the support team member couldn't care less to help.

Orot
United Kingdom
9 days using the app
July 16, 2024

Non-existent live support. There's a "Start a Live Chat" button but clicking it literally does nothing... How does this app have 2,000+ 5 star reviews?

PoppyPack
United States
About 11 hours using the app
March 22, 2024

horrible support, tried for 4 days and could never get a response , or straight answer . deleted the app and installed avis plus

S&M Diesel
Canada
2 days using the app
April 5, 2024

I canceled my membership but still no refund.

RexOwl I Leather Goods
United States
About 1 month using the app
October 11, 2024

Cancel subscription

Ember & Elm
United States
4 days using the app
May 15, 2024

Ich zahle für die App und die Formulare werden nicht angezeigt. Ich habe schon mehrmals versucht den Kundenservice anzuschreiben und keiner reagiert

Gabriele Hannemann
Germany
Over 2 years using the app