Globo Product Options, Variant

Great support!

I had an issue with the app, some settings weren't working correctly (my theme is a bit outdated).

I opened a ticket, and in less than a day, the problem was resolved!
Thanks Helen from the support team.

I've had a lot of contact with app developers over the past 3 years. Honestly the experience can be pretty frustrating. My experience with Globo is the prototype of what I'd look for. Quick, responsive, and does a great job of actively listening. Most of the contact with app developers revolves around them helping stores figure out how to address specific user specific issues. Globo knocked it out of the park and I couldn't be happier with the final result.

Absolutely great support had a niche use for pricing and they were able to assist within hours.

Highly recommended

The customer service is very responsive, and the app itself is pretty clear to use! I would recommend it to those with various choice options that Shopify does not support.

I'm sad to say that after using this app for over a year, I'm having to write a negative review as the programmers are seriously ruining this app. As an experienced programmer myself, I'm fully aware of some of the backend stuff that can be done. Now all of a sudden, the "programmers" say that the field names are only allowed to be shown on the cart and ultimately the packing slips rather than the labels (what the customers see cleanly on the product pages. So instead of Stain Color: Dark Walnut on the cart, the customer sees stain-color-memorial-clock-1. Support says that I have to change all my field names to be the same as the label across my at least 100 options that I've built over time instead of actually fixing the issue on their end. This was working fine previously for like a year or more as-is. NO LONGER RECOMMEND THIS APP!!!

Cette application est idéale lorsque l'on souhaite vendre des produits personnalisés, elle est intuitive et facile d'utilisation.

Aussi, le service client est vraiment au TOP ! Si vous avez besoin d'eux, ils répondent très rapidement et règlent vos problèmes sans souci, et même plus encore. Je les ai contacté pour un problème d'affichage sur mon site, ils ont même pris l'initiative de modifier les ongles de l'application afin qu'ils soient plus harmonieux avec mon thème.

PS : petite mention spéciale à Hélène qui est d'une grande gentillesse et qui sa réactivité !

問い合わせた際に、対応が早くて助かった。 When we contacted the app development company, they responded quickly and were very helpful.

I needed an app to be able to have a customisable form for certain products and this seemed to be the answer and whenever I had a query the support was quick and actually solved every problem I had in record time, under 24 hours, which is rare nowadays

"They helped me resolve the issue I encountered very quickly, and the service was excellent. I highly recommend everyone to use it for downloading."

Great app and help support is very quick, I recommend!
Great app and help support is very quick, I recommend!