Globo Product Options, Variant

Globo Product Options, Variant

Reviews (3,021)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores with customizable product options. It's praised for its user-friendly interface that handles complex customizations effortlessly. The app is noted for its reliable performance and proactive customer support. Key features include automatic updates to match store themes and flexible product customization options, adding substantial value to businesses.

June 17, 2021

I used this app to help me add customized options, it is easy to use.
And the support is very quick to response and fix the issue

epadfolios
United States
1 day using the app
August 31, 2022

Great team!! Their customer service is off the charts!!! The answer's speed is really incredible! Thanks :)

Droit Légal
Canada
1 day using the app
May 2, 2023

This app works great to add customization to a listing. I just needed a simple checkbox. It displayed in a weird place, but they fixed it for me within 24 hours.

Thumbprint Soap
United States
1 day using the app
August 10, 2023

L'application marchait très bien jusqu'à ce que soudainement la customization des produits ne s'affiche plus dans les informations de commande ! Un bon nombre de client ont commandé et bien rentré les informations personnalisables , mais les informations n'ont pas été enregistrées ! J'ignore si c'est un bug ou un défaut de l'application , mais elle me cause beaucoup de soucis sur ma boutique et je me retrouve à devoir contacter tout les clients qui ont commandé pour récolter les informations de personnalisation moi même !

Evolia
France
30 days using the app
Globo.io replied August 16, 2023

On behalf of our team, I am sincerely sorry for this problem you've faced a few days ago.

As discussed, we have tried to reproduce this problem a numarous time but the option values are still being delivered to the checkout page successfully as expected. I assumed that there has an unexpected issue happening when the external checkout app delivered our app's line item properties to the Shopify Order details.

We are also double-checking the 3rd party checkout app you're using to have further insights on this matter.

If you have any updated information, please do not hesitate to reach me back at mailto:contact@globosoftware.net. I'm always here to assist you with all sincerity.

Best Regards,
Globo team

December 17, 2022

O produto funciona muito bem e o suporte é fantástico, responderam rapidamente! Recomendo a todos os usuários

Loja Flamengo USA Oficial
United States
About 24 hours using the app
Edited December 10, 2023

Great customer support. Thank you for dealing with my issue.

Love From
New Zealand
24 days using the app
November 17, 2022

Great, functional and easy to use. I love this app! Customer service is excellent. They do great job!

HELLO TURCO
Germany
About 22 hours using the app
September 22, 2022

The app works very fine, I used to add some customizations with add-on price on some products on my store. Easy to install and configurate and the customer care is very nice and fast.

AngelSuits
Italy
About 22 hours using the app
November 15, 2022

App works well and has many good customizing options. Tech support is fast and helpful. Will use more of there products!

Exotic Innovations
United States
About 22 hours using the app
August 25, 2022

The function is very detailed, very easy to use, and the customer service is very patient to deal with the problem

Customtoyou
China
About 22 hours using the app