Globo Product Options, Variant

Globo Product Options, Variant

Reviews (2,869)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable product options like dropdowns, checkboxes, and text fields, enhancing sales and customer experiences. Its seamless Shopify integration supports complex variations and theme updates. The app is praised for its user-friendly performance and exceptional customer support. Additionally, it offers an affordable free plan and compatibility with other Shopify apps, increasing its versatility.

September 12, 2021

at first it was working really well. now it never applies the options i apply to products and customer service has still not replied to my email asking for help to resolve this issue over a month ago

Bumble Bee Bubz
United Kingdom
Over 1 year using the app
Edited October 29, 2021

App is working very well. Customer support also very supportive. But I am facing many problems : 1. No option to apply more option set on one product
2. Facing with pagination - when edit any option set and click back button. List show from starting means first page 3. No any option wise pricing like Shopify default variant feature 4. No search option

Mamicha
India
Over 1 year using the app
November 12, 2023

I wish I loved this app but the customer support is horrendous. My team and I have said we will make any time work to meet and figure out the many bugs in the system… but the support team from this app keeps not responding. I would love to figure out the errors and get this app working for my site again. I’m paying monthly for something that isn’t working.

Boards by B
United States
About 1 year using the app
January 20, 2023

This app kind sucks, it just randomly stops working no matter how you have it set up. Looked great right after setting it up but then just stops working.

Laugh A Little Love A Lot
United States
About 1 year using the app
November 9, 2023

Customer service is terrible. They had no idea how to help with the issue I had to YouTube it

TheGrayBearCompany
United Kingdom
9 months using the app
April 28, 2022

Adiciona a foto mais não aparece em lugar nenhum. já entrei em contato mas niguém me ajuda! Só continuo usando por que não tem outro

ZIRCÔNIA
Brazil
7 months using the app
February 4, 2023

The app occasionally fails to display.
Product attributes are unstable and cannot be displayed occasionally.

Custom Team Kits
China
5 months using the app
April 3, 2021

Horrible experience! Their poorly programmed app made me lose money during the whole month I had it. My customers couldn't upload images and didn't realize this after a month. Can't understand how these apps are even allowed in Shopify, I thought they tested before allowing apps in their marketplace.

Petnalia
Spain
4 months using the app
September 20, 2023

This app is very aesthetically pleasing BUT has some very serious limitations and when I inquired about it they didn’t really seems to care - it was like oh well so sorry

You can offer a selection that adds more then a qty of 1 of any sku to the cart

Example - if you wanted to allow for a selection that added a qty of 2 tires or bolt a etc - the app can’t do it - only can add a qty of 1 of any sku to your cart

I even tried my own workaround - making it 2 options a Ex) Tire #1 and Tire#2 and the customer can select both but yet only 1 gets added to the cart

Other app we used does this but didn’t have as nice as a layout

Guess I wasted many hours for nothing and it really was disappointing the lack of effort and empathy i recd in their response

G-FORCE POWERSPORTS
United States
4 months using the app
March 12, 2021

This is the most problematic app I have ever used. I have had three different instances this app has affected my store's products. This is currently the third time, the app isn't even showing variants for 80% of my products without my knowledge. No telling how many sales I have lost due to this. Last time I had to close my entire store for 24 hours and lost sales then as well. I am deleting the app today.

Leather + Lace Designs LLC
United States
About 2 months using the app