Globo Product Options, Variant

Globo Product Options, Variant

Reviews (3,271)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product personalization, which boosts sales by managing multiple options and variants effectively. Its user-friendly interface, real-time previews, and diverse customization options improve the shopping experience. The app integrates seamlessly with Shopify and offers reliable automation capabilities. Customer support is praised for its responsiveness and ability to resolve issues quickly, including theme customization and technical problems.

February 4, 2025

Ottima assistenza!

DellaLo' Milano
Italy
Almost 2 years using the app
September 4, 2024

I was given a lot of help from Helen. She didn't let me be forgotten. I'm happy with the support I got. I'm not able to put my customized item in the cart for some reason, when I charge a fee for the customization. But if I leave it off it all works great. I'm very happy with how it makes my product page look.

Wheelie Tees
United States
About 1 month using the app
August 21, 2024

This app works great for the most part. Every once in a while I have issues. Customer service is great but the time zone difference made it take a while not that that can be helped. Still overall satisfied and had a great experience with Helen.

Lake's Looks
United States
7 months using the app
August 9, 2024

Helen was really quick and efficient at responding to our question and could tell us what the limitations of the app are. She really helped us to make a decision about what we need to do for the future.

For now, the app doesn't allow you to link through to products so customers can view what they are receiving. If this feature was added in the future, it would do what we want.

Doug Brady HiFi
United Kingdom
7 months using the app
August 26, 2024

There chatbot and their service was really very fast, helpful and fantastic.
Helen's service was amazing. I appreciate

ATTARWALAS
India
Over 1 year using the app
August 26, 2024

Customer service was quick to respond and solve my issue however the bug on the app needs to be sorted. Having to reset the server is not a solution and not knowing why it happens means it will happen again.

Jacket Hunter
United Kingdom
3 months using the app
July 5, 2024

I would like to have had more control over the widget as someone who is on a free plan; yet the fact that you can reach out to one of their team to change the basic look of the widget is great. I had Helen help me tody, and she was so quick and efficiently edited the widget for me while staying in contact with me via email. She was lovely and I appreciate the help!

Flujo
Egypt
7 months using the app
June 12, 2024

the app is great for what it is used for! I had a few issues but the support team helped and was super quick and efficient. Now I can not wait to make online shopping so much easier for my clients

The HighND Co. | Elevate Your Ego.
United States
Over 3 years using the app
April 11, 2024

Once we figured out how to use the app, we loved it. We have lots of customizable options for many of our products and this was really helpful for us on our retail site. We are still in the process of rolling it out for all products.

However, if you put a box for customers to type in their special requests, that information will not print off on the Shopify provided Packing Slip print option. You must get an Order Printer app. Once we got that app installed and set up, we are truly excited about how well the both of them work together.

Helen was super quick to respond, gave us a link to the perfect Order Printer app, which happened to be free to use. This Order Printer app is actually the solution for our B2B site as well as pricing does not print off on the Shopify Pack Slip printing option and we didn't want to waste paper by printing the order page and all the timeline info at the bottom.

4 star for needing a tie-in app. Not that it's Globo's fault, it's more Shopify (Plus) missing the opportunity for their site to function independently of needing so many add on apps. Anywhere you order something online, your products typically arrive with an itemized receipt or invoice with the product pricing, any discounts applied, shipping costs and taxes. Shopify does not provide that option. You HAVE to get an app.

Wholesale Honey House Naturals
United States
4 months using the app
October 11, 2024

très bonne application, dommage que l'on ne peut pas cumuler plusieurs jeux

j'ai contacté le service client pour m'aider. Mike a été d'une très grande aide. Merci beaucoup

Visée Bijoux
France
4 days using the app