Globo Product Options, Variant

Globo Product Options, Variant

Reviews (3,095)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive product customization options, including dropdowns, checkboxes, and text fields. It supports multiple product variants and integrates smoothly with Shopify, enhancing the store's look without requiring technical skills. The app performs reliably, even under high traffic, and features like theme-matching updates and cart-editable options are highlighted. Customer support is consistently praised for being quick, helpful, and attentive to specific needs.

September 25, 2024

Helen is so kind and sort my problem quickly.

aojewellery
New Zealand
About 2 months using the app
Edited December 13, 2024

Update 12/12/24 - I CANNOT BELIEVE this company's customer service! REALLY!? I wrote to them and Helen replied in a very short time by email with screen shots and instructions. I wrote back with more questions. She immediately replied with screen shots and asked me to try it now and see if it worked. Unfortunately I was out and would not be able to a computer until the next day. Get this ... Helen wrote back asking me which of my products I needed removed from a pricing set, offering to do it for me since I couldn't get to it right then! REALLY?? BEAT THAT! Helen is AMAZING!!!!

Update: 12/2/22 - I was having an issue that Shopify Support could not help me with and they suggested I contact Globo. It turned out the issue was with another app, but Globo returned my email within minutes, despite it being a holiday weekend and searched out the issue. They sent me a detailed reply which helped me determine my next steps. The customer service remains AMAZING!

IMPORTANT NOTE: The customer service is AMAZING!! I have contacted them twice and each time they have been wonderful!

I have fought with Shopify since 2017 looking for something that would allow me to add indefinite options in a way that would make it easy for my customers to order and allow me to choose specific products for each template. Not being able to do so has basically paralyzed me with frustration. This is the answer to my dreams. And ... I can't wait to get my website updated and start actually sending customers to it.

Celtic Jewelscapes
United States
4 months using the app
November 8, 2024

Jay was very helpful with my issue.

IvyandSageMetalDecor
United States
10 days using the app
October 7, 2024

Great Response from the team, i wanted to remove watermark and they did it in very short time.

Prince Motive
India
26 days using the app
October 9, 2024

Great staff. Speedy help. Guaranteed problem resolution!

Supr Pack
Australia
About 1 year using the app
December 5, 2024

Excellent App with Outstanding Support!

The Globo Product Options app has been a game-changer for our store. It seamlessly added the customization options we needed for our products, and the best part was the support team's responsiveness. They went above and beyond to ensure the app fit perfectly with our site's theme, customizing it to align with our brand's look and feel.

Craft Rapids Workshop
United States
About 1 hour using the app
September 26, 2024

Very impressed at the moment,, Just started my first Shopify account and this app is perfect for I need - Help desk have been brilliant, Helen in particular- very quick to respond and no messing about -Its great to deal with Humans in this day and age... so I guess that's a good sign- so very happy at the moment. Thanks

WarWood.Shop
United Kingdom
9 days using the app
December 11, 2024

Great app - Helen in Support was very helpful and addressed my questions in a very timely manner!

Piper & Skye
United States
8 days using the app
October 21, 2024

Helen went above and beyond in assisting me customizing the app. Thank you guys very much.

GRASSHOPPER
United States
About 1 month using the app
October 7, 2024

FANTASTIC PRODUCT, GREAT SERVICE

Gardens Of India
India
Over 1 year using the app