Globo Product Options, Variant
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,935)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its extensive customization options that enhance store functionality and boost sales. It features a user-friendly interface and integrates seamlessly with Shopify, offering reliable performance. Exceptional customer support is frequently highlighted, with issues often resolved quickly. Its affordability combined with effective functionality makes it a favored choice among Shopify store owners for improving e-commerce operations.
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This app is very aesthetically pleasing BUT has some very serious limitations and when I inquired about it they didn’t really seems to care - it was like oh well so sorry
You can offer a selection that adds more then a qty of 1 of any sku to the cart
Example - if you wanted to allow for a selection that added a qty of 2 tires or bolt a etc - the app can’t do it - only can add a qty of 1 of any sku to your cart
I even tried my own workaround - making it 2 options a Ex) Tire #1 and Tire#2 and the customer can select both but yet only 1 gets added to the cart
Other app we used does this but didn’t have as nice as a layout
Guess I wasted many hours for nothing and it really was disappointing the lack of effort and empathy i recd in their response
This is the most problematic app I have ever used. I have had three different instances this app has affected my store's products. This is currently the third time, the app isn't even showing variants for 80% of my products without my knowledge. No telling how many sales I have lost due to this. Last time I had to close my entire store for 24 hours and lost sales then as well. I am deleting the app today.
Love this app but slowing my store speed down. Unless they optimise it before May 2021 I would not recommend it.
L'application marchait très bien jusqu'à ce que soudainement la customization des produits ne s'affiche plus dans les informations de commande ! Un bon nombre de client ont commandé et bien rentré les informations personnalisables , mais les informations n'ont pas été enregistrées ! J'ignore si c'est un bug ou un défaut de l'application , mais elle me cause beaucoup de soucis sur ma boutique et je me retrouve à devoir contacter tout les clients qui ont commandé pour récolter les informations de personnalisation moi même !
On behalf of our team, I am sincerely sorry for this problem you've faced a few days ago.
As discussed, we have tried to reproduce this problem a numarous time but the option values are still being delivered to the checkout page successfully as expected. I assumed that there has an unexpected issue happening when the external checkout app delivered our app's line item properties to the Shopify Order details.
We are also double-checking the 3rd party checkout app you're using to have further insights on this matter.
If you have any updated information, please do not hesitate to reach me back at mailto:contact@globosoftware.net. I'm always here to assist you with all sincerity.
Best Regards,
Globo team
I've contacted customer support 3 times now with no response. The app was easy to configure but when my customer clicks "add to cart" the price disappears. ... I'd love to get a response from customer support to get this resolved. Especially since this is a paid app...
Hi,
We are so sorry for your experience. We received your emails and replied to them already but got no response from you. Could you please check your Spam folder to see if the reply went there? Another way, please contact us via Skype "globosoftware" so we will support you quickly.
There is a conflict so the price is not updated on Cart page. Please give me Shopify admin to email address: apps@globosoftware.net. I need access to Apps & Themes. I’m happy to help you.
Please reply to us at your earliest convenience.
Best,
Globo team
This app allows customers to get FREE add-on products due to a major loophole in their coding.
Horrible for add-on products. If you utilize the 'add-on' products option, the customer has the ability to remove the main product it's connected to, then the add-on option remains in the cart unless it's also removed separately. To add to the frustration, the customer can remove the 'add-on' product, which reduces the price back down to the normal product price, but then the normal product still has the 'add-on' option listed on it without the 'add-on' price included on the total. So it's like they're getting the add-on option for free....
Glad I realized this before it was figured out by customers!! And there's more...if you uncheck the 'Redirect to the shopping cart page after adding a product?' it still redirects to the shopping cart.....nothing like losing sales because the customer is encouraged to check out before they're done shopping..
Buggy, had issues the moment I launched the product. It kept creating other products for my variants and when I would delete or hide them they wouldn't show up on the actual product. Highly suggest looking into other apps.
Very disappointing app, the app does not work, after changing the theme, nothing display on my store.
Its assistants didn't be able to solve any problem..................................................
Great product options but sadly no inventory for each customisable bit so if for example one of something is limited you cannot provide an inventory. I only found this out once I’d uploaded tons of products options. Disappointing. Plus the customer support didn’t seem to help
Me and gave me answers in “liquid” format. I’ve ended up deleting most of the option sets I had created. Plus it took me ages to work out how to get started as the walk through screen grabs are not easy to follow.