Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable product options and complex variant handling, which enhances customer satisfaction and improves conversion rates. Many appreciate its user-friendly interface and seamless integration with Shopify. The customer support team, particularly Helen and Rosie, are praised for their prompt and effective assistance. The app's compatibility with other apps like Order Printer is also appreciated. It's particularly beneficial for businesses offering highly customized products, with many reporting increased operational efficiency and a more interactive design process. The app is also noted for its affordability and cost-effectiveness.

May 1, 2021

Very nice and helpful customer support. They were able to help us with our issues and would definitely recommend them.

Peachy Eyewear
United States
Over 1 year using the app
March 21, 2022

Amazing App and support team! Very fast answer and helping out. Tank you Sarah. I need you app for personalized selection fields, it works really great and is even free.

happylittlewood
Switzerland
Over 1 year using the app
Edited April 6, 2023

This app has been able to do what no other app could, and it's free! Anytime we had issues customer service was good and would follow up. The only reason I didn't give it five stars is because there were a few workarounds we had to use do due to the specific needs of our products and that the app doesn't work with Shopify's "Quick Shop" feature.

Lion's Lair Boutique
United States
About 1 year using the app
August 25, 2022

I installed this app because I needed an open field to add text to customized orders. Helen and Hanna were super helpful and quick to reply to my support requests. This was my first positive experience with an app developer on Shopify. 4 stars because I'm still learning how to navigate all the features. Thank you again!

Brown Bag Bargain Books
United States
About 1 year using the app
December 13, 2022

We have been using this app for a short period of time now and are impressed with the simplicity, ease of use and service we have experienced so far. A simple, concrete and good result is what we are left with.

The reason for 4 and not 5 stars is that there could have been a little more options and opportunities around the layout options so that we could adapt it to our wishes and design in an even better way.

IN-Print Norge
Norway
About 1 year using the app
March 24, 2023

This is a great app (I would have wanted another solution than the one I got, but this is also good). So many options, and the response to my question was very fast! Definitively recommend!

AHANI shop
Finland
12 months using the app
November 18, 2022

It's good as a first step. If all goes well with your store you'll grow out of it fast as it has limited tools and integration with your store.

IXTAbox
Sweden
10 months using the app
Edited February 25, 2022

The text doesn't show up on my packing slip. You will have to know how to integrate it for it to show up.

Beach Babe Soapery
United States
10 months using the app
September 5, 2022

great. works fine. atm I have some issues with the app but hopefully can fix it soon. waiting for an reaction.

Label2X
Netherlands
10 months using the app
November 4, 2022

Great app. Used for many different products. Have had difficulty getting support on questions I have about the app.

C3 Custom Golf
United States
10 months using the app