Globo Product Options, Variant

This is the case when the support team works very well. Special thanks to the consultant Helen.

Problème d'option pour la personnalisation d'un produit, résolu très rapidement, réponse aux messages très rapide

Je suis entièrement satisfait de ce service ! L'assistance a été incroyablement rapide et efficace, avec un souci du détail qui a fait toute la différence. Le problème a été résolu en un rien de temps grâce à une équipe professionnelle et réactive. Je recommande vivement ce service à quiconque cherche une aide de qualité. Merci encore !

Customer service was quick to respond and solve my issue however the bug on the app needs to be sorted. Having to reset the server is not a solution and not knowing why it happens means it will happen again.

Helen was really quick and efficient at responding to our question and could tell us what the limitations of the app are. She really helped us to make a decision about what we need to do for the future.

For now, the app doesn't allow you to link through to products so customers can view what they are receiving. If this feature was added in the future, it would do what we want.

I have owned Global Product Option for several months. During this time I have had the odd question and various change and customization requests. Helen (the supporter's name) took care of everything immediately. Very professional, super fast support, all problems or comments were dealt with very promptly. She also repeatedly asked if everything was OK and if I was satisfied. Thanks to Helen for the great support!

今回、オプション表示の件で問い合わせしたところ、すぐ対応いただきました。本当にありがとうございました。今後とも、よろしくお願いします！

Hi Rosie, thank you so much for the help. Excellent customer support! Very efficient and fast response.

Thanks to Helen for her patience and help! She provided me with the relevant code, which I was able to manipulate and modify the font and swatch shape of the application to match our website design!

Review for Helen

I recently worked with Helen and she was fantastic. Right from the start, you could tell she really knows her stuff and has an eye for the little details.

Helen’s communication was spot on, clear, easy to understand, and always on time. Whether it was a tricky project or just a quick question, she had practical answers that kept everything on track.

What really stood out was her energy and enthusiasm. She tackled every task with real passion, which was contagious and helped us get some great results.

So much so that this is the first review I have ever left online. Ever.

She honestly went above and beyond my expectations - quite literally the best customer service rep I have had the great pleasure in receiving assistance from.

⭐⭐⭐⭐⭐