Globo Product Options, Variant

Globo Product Options, Variant

Reviews (3,068)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable product options like text fields, dropdowns, and checkboxes, which integrate seamlessly with Shopify. It's praised for enhancing business growth and customer experiences with its affordability and user-friendly design. The app supports complex product configurations and offers reliable performance. Customer support is noted for being quick and helpful, available even on holidays and weekends.

June 27, 2024

Tried many apps like this in the past, but this is the best of them.

Great and quick customer support when it's needed

Online Ordering Portal
United Kingdom
8 months using the app
August 19, 2024

Thank you for the prompt help from the Globo team. Much appreciated. Their service, especially Helen their staff is very helpful to help me with the theme setting.

Sare Studio
Indonesia
1 day using the app
June 14, 2024

Had a great experience with Rosie from customer support! We were having some troubles with the app in our webshop and she helped me for more than an hour figuring out the problem. In the end she found the cause of the problem. Would recommend!

EasyNails
Netherlands
9 months using the app
July 2, 2024

Globo is ignoring me about the refund they supposedly sent through but actually haven't. Shopify have confirmed to me that they have not processed the refund. This issue has been going on for weeks now and they claim to have refunded it but no refund is showing anywhere and Shopify billing has told me that they have not processed any refund that they can see. So Globo has taken the money for a whole years subscription and promised to refund it and haven't actually done so. I have been talking to Rosie on Globo for many weeks and she claims she has no control over the Globo billing and says she will check with her team, except she hasn't got back to me with anything from the team about this so-called issue. Now they are not replying to me via the chat or email. There have been no updates from the team. Now I'm just being ignored about this and now have my money which is approximately $128 USD. I'm very angry now and they are making it worse by ignoring me completely and not providing me with any indication of what is happening and if they will even give my money back and if so when. They've lied to me several times. So avoid this company at all costs! Worst customer service experience ever! If I could give zero stars I would. REFUND MY PAYMENT LIKE YOU PROMISED YOU WOULD GLOBO! SCAM!

RESTITUO
New Zealand
3 months using the app
October 9, 2024

Hélène ❤️ très bonne technicienne qui a été très réactive ! Je recommande totalement l'application.

MA TIERRA
France
7 months using the app
August 6, 2024

good service by Mrs Helen i am happy thankyou so much

Cricketerstore
India
3 months using the app
August 6, 2024

I am so impressed with the app. It is very easy to set up and customer service is great. Helen helped me with a custom feature and answered my questions right away. I'm so excited to see my abandon cart numbers improve because of this app!

Unique Pl8z
United States
About 10 hours using the app
May 2, 2024

I have been using Globo for a couple years now and I love it! I own a flower shop so their different options to add to my products helps when customers order online. I had a little glitch with the app and the Team had it up and running again in a very short time! I would highly recommend

BelleRose Floral Boutique
Canada
Over 1 year using the app
August 5, 2024

I installed this on a new store as it looked slightly better with increased functionality than a competing product I am using on my other similar stores.
Support and development to fix a bug in my set up was quick and worked perfectly, Helen then assisted further with improvements to the UX of the tool.
Once I have tested further I will probably move my others store across to Globo as well

RollerDoors.nz
New Zealand
About 11 hours using the app
May 23, 2024

Customer Service is quick, super helpful, and could not have been better. Helen went above and beyond to help me with my issue. She even made adjustments to make one of my options look better than expected! Thank you so much for all of your help!

A Glass of Harmony
United States
About 1 year using the app