Globo Product Options, Variant

I have been using this app for a couple of years and it's great! I had a small issue that I needed help with today and the Globo Team was able to fix it very quickly. Thanks so much for a great app and your friendly, quick response!

velocissimi

I had an excellent experience with the app and customer service. Helen was particularly helpful and provided quick and effective assistance. I highly recommend this app for its ease of use and quality service. Thank you, Helen, for all your help !

I still new user for the app but let me talk about the technical and Customer support. The experience I had was so much good. The technical support team are so professional and helpful. I sent an email asking for support and they amazed me with the fast response. Also one of their developers worked on my shop to solve the issue. So professional answering my questions one by one. The way they demonstrate the solutions is very professional and clear. The team works as humans support, not robots just sending you links with instructions and you need to do it by yourself or most of the time you don’t find your answer as happening with any other application . Not at all. With that application when I sent my issue, they were so patient and right away transferred my question to one of their developers who worked on it and solved it as I asked.
Talking about the app itself,
It’s easy to use « with their support «  and easy and clear for your customers also to use it to customize their preferred product.
Until now , I really recommend this app. Feeling that I am part of team supporting me, makes me feeling confident to use the app.

Had a great experience with Rosie from customer support! We were having some troubles with the app in our webshop and she helped me for more than an hour figuring out the problem. In the end she found the cause of the problem. Would recommend!

We've just downloaded the app and had a couple of questions. They were answered straight away and resolved instantly. Great start!

I went on the chat because the app wasn't populating on the live website. The team were more than helpful, even help to add some tweaks to my variants for me and answered any questions that I had. Couldn't be more please with this outstanding customer service! 5 stars! Rosie was who I worked with and she was excellent!

Best experience with Helen. She would respond fast and share resources to help me with my issues. Could you give her a raise right now

The application works very well. It has all the features that allow customers to select additional products. Support is very fast and has so far solved all problems with the app. The only feature we are missing is the tracking of product-option status.

Ariya was extremely helpful when I needed support. Response time was quick. Highly recommend :)