Globo Product Options, Variant

We just started using Globo. The app works incredibly well. It has all the features we need to sell complex items to a wide variety of customers.
I needed some help to it up and running and in about 30 minutes my four problems I encountered was fixed by Helen on chat. Great job!

So far having a great time with this. Just got it today after reading articles for literal hours on how to implement the new GraphQL product APIs for the 2000 variant limit into my store and coming up dry. I don't know how to code and can't afford for someone to do it for me so I found this plugin that is awesome. Originally I was thinking the free version would be enough, but I needed access to the add-on prices and had $100 in shopify app credits so I said what the heck. The new APIs are supposed to be implemented and accessible to all (without a developer storefront) by early next year, so I figure I will use it at least until then. I was having trouble trying to figure out how to hide the add-on products that are created when you make option sets so that they would only show as the in-product-page drop downs I created them for, and I went to the chat to ask about this. Within the hour Rosie from Globo added code to my store to hide them successfully. No qualms really so far, other than that I wish you could use multiple option sets on a singular product. It doesn't take that much more time to just make product specific option sets, but it would be nice to either use multiples for one product, or copy paste them onto others. I like it!

I would like to express my gratitude for the outstanding support and customization provided by your team, particularly Christine and Rosie. Throughout the process, they demonstrated exceptional responsiveness and dedication to resolving the issues I encountered with the Globo Product app on my Shopify store.

Despite the challenges, the team consistently communicated updates and assured me that my concerns were being addressed. Their professionalism and commitment to customer satisfaction are truly commendable.

Notably, the app's functionality and the customization made by your Dev team have greatly enhanced the user experience on my store. The prompt and efficient resolution of my requests reflects positively on your team's capabilities.

I am especially pleased with the promptness and efficiency in customizing the placement of option sections. The attention to detail and willingness to accommodate my specific needs are aspects that set Globo Product apart.

Overall, I am highly satisfied with the level of service and the app's performance. I appreciate the effort put in by the Globo Product team and would like to extend my thanks for a job well done.

I tried a several apps and frustrated this App is great. The support service is excellent, I worked with Rosi several times and she is very helpful.

Very very good. I have used MULTIPLE, MULTIPLE apps and Globo is, without question, the best one with the best functionality and easiest to use. Rosie, my support rep, did an OUTSTANDING job as well. I will continue to use Globo for a long time to come.

I reached out to them and received a quick response from Helen. She is highly efficient, excellent at problem-solving, very professional, and helpful. Solved my problem quickly and I’m very happy with her fast and efficient response. I am extremely pleased with the app.
Thank you so much❣️

This app is great! Love it with the numerous if/then options I have in my store

Helen was responsive and fixed my issue within several hours of my email request.

Customer service is friendly, fast and effective! I love being able to add a text option to customize products and when I needed help setting it up, the support I received was outstanding.

Quick customer service. Had an issue and the rep was able to fix it quickly.

Great online customer service. I had a small issue with how my order form was displaying and they fixed it super quickly. Thank you!!