Zepto Product Personalizer

We use it for multiple personalisation options like font, colour and emojis. We especially wanted the preview option so customers get a better idea of what each option will look like on their chosen product. Variation options in spotify product alone didn't give us enough variables.

I had this app installed and set up by a developer with my graphic designer, so I have no idea how the ins and outs work. Which is why I shouldn't have tried to change anything!! I broke my entire website with a couple of deletes and saves. The support team were there RIGHT away to save the day. Not only did the find the errors I had made but Rakhib was so patient with me while I sent multiple loom recordings to make sure I understand how to create templates, assets and everything in between. I will now get to spend the rest of the night fixing the problems I made but at least they will be set up correctly this time.
We have been blown away with the service. The back end is VERY easy to navigate around.

Highly recommend Zepto.

Rakib was so incredibly helpful. His response time was extremely quick, and he even sent me a loom video explanation where he actually spoke and explained something to me (have never had customer support for any other app do that before) and it made the response much easier to understand. Even after sharing an article for reference he still thoroughly explained the answers to all of my follow up questions. Awesome service, and though I am not sure if there is a solution to the issue I inquired about, I'm very satisfied with the level of customer support received!

Absolutely outstanding customer support!
I am truly impressed by how quickly and professionally my issue was handled. Not only was my concern understood, but the solution was explained clearly and effectively. The team went above and beyond to find a suitable fix, which shows real dedication! On top of that, the app itself is fantastic and works perfectly for my needs. A huge thank you to the support team for their patience and expertise. I’m more than satisfied and will gladly recommend both the app and the service. Simply top-notch!

The Zepto Product Personalizer is an amazing tool that offers a high degree of flexibility. I'm able to quickly customize the product to my exact specifications. Their customer support team is exceptional. I've been able to reach them easily through chat and they've always been polite and helpful in resolving any issues I've encountered. Highly recommended!

The app is great
and specially I want to thank Rabik from the help center
who helped me alot! and made my experience in the app to be perfect!

Rabik helped me with many small changes and adjustments I needed in the app to make it match the look and feel of my website. He did this with great professionalism, was very patient and friendly, and helped me a lot. I was really impressed with the level of service, and thanks to him, I’m very satisfied with the app.
Thank you!

I am using this app over 3 years now and I love it! It's also easy to use if you're not tech type :) You can easily reach their customer support through the chat and they are very polite and help you with whatever problem you have. Highly recommend!

The Zepto Product Personalizer is absolutely fantastic! It was incredibly easy to set up and use, even for someone like me who isn't super tech-savvy. The interface is intuitive, and I was able to get everything personalized in no time. It’s clear that a lot of thought went into making this tool user-friendly. Highly recommend it to anyone looking for a seamless product customization experience!

Nazirul helped me out with an error message that I was getting on my Shopify page that was being caused by a faulty image. He sent me directions on how to fix this and was of great help.

Rakib, at Zepto Product Personalizer, helped us understand what some of the options were when setting up the templates for the Personalizer. We love the application and has our shop more functional and customer friendly on Customized Stuffed Animals I embroider, not POD products!

Thank you for your assistance!

JuJu, owner
it's sew juju, llc.

Had an issue and the team fixed in within 2 emails! awesome service!