Reviews (1,192)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its extensive customization options, including fonts, colors, and emojis, and a preview feature that lets customers visualize their customizations. It supports a variety of products like rubber stamps and engraved jewelry. The app is noted for its user-friendly interface, seamless performance, and responsive customer support that offers quick fixes and tutorials. Merchants appreciate its cost-effectiveness and ability to enhance product differentiation in competitive markets.
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Great App. It does everything that I need it to do. We have had it for over a year now and it has worked flawlessly for our customers. The information on the Order Form that we received is awesome. We are glad that we found it! EtchedInGranite.com
This app has made nice updates. Best app for product personalization. The support is great which is why we have this app. I highly recommend this app as the support team always helps. Hope to see more features and updates in the future.
Support is incredible! There are a few things that can cause limitations, but for the price it really is the best one. I have been through every app like this there is.. This is the one to use.
Moving 412 products away from the most popular one that has caused me so much damage financially with bugs and no support.
Thank you Zepto! see it working on my store for personalised jewellery and ashes jewellery www.featherlings.co.uk
We use it for multiple personalisation options like font, colour and emojis. We especially wanted the preview option so customers get a better idea of what each option will look like on their chosen product. Variation options in spotify product alone didn't give us enough variables.
I had this app installed and set up by a developer with my graphic designer, so I have no idea how the ins and outs work. Which is why I shouldn't have tried to change anything!! I broke my entire website with a couple of deletes and saves. The support team were there RIGHT away to save the day. Not only did the find the errors I had made but Rakhib was so patient with me while I sent multiple loom recordings to make sure I understand how to create templates, assets and everything in between. I will now get to spend the rest of the night fixing the problems I made but at least they will be set up correctly this time.
We have been blown away with the service. The back end is VERY easy to navigate around.
Highly recommend Zepto.
A fantastic app that meets all our customization needs. I just received excellent support from Musabbir, who even assisted me in adjusting specific settings that I couldn't modify on my own.
Best regards,
Team NineTwoFive
10/10 app and support, especially Nazirul is the perfect support for any case. Thanks again for the help. It was a smooth communication, replies within less than an hour. All in all perfect. Can highly recommend this app for personalization and custom solutions as well. 10/10 app and support, especially Nazirul is the perfect support for any case. Thanks again for the help. It was a smooth communication, replies within less than an hour. All in all perfect. Can highly recommend this app for personalization and custom solutions as well.
I can not say enough great things about this app. Not only is it really easy to use, easy to customize, but their customer service is top notch! They are always very responsive and incredibly helpful - I have never had an issue that they were not able to solve quickly and easily! I highly recommend!
Love this app, perfect for what we needed, with awesome support team.
10/10 for ease of use, integration with store, and their customer support.
Cheers!
I am absolutely impressed with their service! They really know their stuff and went above and beyond to make sure they met my needs. I asked them to include special characters like Č, Š, Ž, and Ć, and I honestly couldn’t believe they could do it, but they did! It’s rare to find such a dedicated team that really takes the time to get everything just right. Highly recommend – they truly stand out in their field!
Absolutely outstanding customer support!
I am truly impressed by how quickly and professionally my issue was handled. Not only was my concern understood, but the solution was explained clearly and effectively. The team went above and beyond to find a suitable fix, which shows real dedication! On top of that, the app itself is fantastic and works perfectly for my needs. A huge thank you to the support team for their patience and expertise. I’m more than satisfied and will gladly recommend both the app and the service. Simply top-notch!