Reviews (1,198)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its extensive customization options, including personalization of fonts, colors, and emojis. They appreciate its user-friendly interface, seamless Shopify integration, and features like preview options and template saving. The support team is noted for their quick and effective assistance, enhancing the app's reliability and ease of use in daily operations.

February 10, 2025

It is very difficult to understand sometimes, and frequently has bugs like broken jpegs in the website.

But Rakib was brilliant tonight and helped me solve a problem that has been bugging me for quite some time. I appreciate the patience and walk though provided.

Browning Safes
United States
About 2 years using the app
February 5, 2025

Good and fast customer support

WalliM
Portugal
Almost 2 years using the app
October 3, 2024

Sakib was very quick to respond and was very friendly. Unfortunately the app does not support the feature i was hoping for but he let me know the information would be forwarded to the relevant people for investigation in the future. Thank you Sakib!

Snakehive UK
United Kingdom
Over 6 years using the app
Edited November 12, 2024

Ok, after getting the app set up and using it for a bit, I need to update my review with a couple things I feel others should be aware of. These things may or may not be an issue for your shop, but as a pretty small shop that makes/fulfills their items (instead of a 3rd party) - here are my issues; 1. It's not possible to use the "create new product" option in settings, I have to use the "create ...

Wicked Bride
United States
22 days using the app
October 3, 2024

We are new to the App and still setting it up, but the support team have been brilliant and are questions (lots of them) were answered quickly and really well with imagery and often further suggestions to help. Based on this would highly recommend them.

Small Stuff Accessories
United Kingdom
2 months using the app
August 29, 2024

Bonne application
Réactif et patient

Animalissime - Boutique Officiel
France
11 months using the app
August 3, 2019

Very good app for the personalization of products. The only thing missing is on the multilingual that is not supported.

Primecook - Pentole Antiaderenti di Alta Qualità
Italy
Over 4 years using the app
Zepto Apps replied August 3, 2019

Thanks for your review. As we see you are using weglot for language translation of your site. Our app creates dynamic content. So you need to use their guideline : https:// ...

Edited May 7, 2020

We're still in the process of getting our custom site set up, but so far, so good. Support on this app has been great - we found a few issues with the image uploads while testing on mobile and the developer was responsive and fast with fixes. Thanks!

Updated May 6, 2020 - We have experienced a few instances now where products that had previously been working fine developed new issues in ...

Littleton Custom Coins
United States
About 4 years using the app
Edited December 1, 2021

Nice front-end, but if you have many products it could be a little challenging. Very good support, they say they will look into this matter

Bon Dep
Denmark
Almost 4 years using the app
Zepto Apps replied November 21, 2021

Thanks for your review. We have replied to all your queries on time. But we did not get any reply back. Please check your spam folder. Also, we are working for a better ...

October 13, 2021

I had some trouble using this app at first because there was a compatibility issue with my client's site. It did take quite a while to receive support initially, but after some time, the Product Personalizer support team was able to resolve the problem. I especially appreciate the support I received from their dev team and Al Amin Khan – they were super helpful! In general, this app is the best, ...

Saved by Grace Co.
United States
Over 3 years using the app