Reviews (1,063)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive product customization options, enhancing store functionality and customer satisfaction. It features a user-friendly interface, reliable performance, and integrates seamlessly into existing stores. The support team is frequently praised for their responsiveness and effectiveness in resolving issues promptly.

September 19, 2024

I have been using Zepto for years and highly recommend it
1) ease of implementation across many products as customization can be saved into templates that are then applied to other similar products
2) super flexible so just about anything can be customized

and
Excellent - responsive and over and beyond support team who has helped with actual solutions to any issues within hours.

Stocking Factory
United States
Almost 8 years using the app
October 7, 2024

The Zepto Product Personalizer is absolutely fantastic! It was incredibly easy to set up and use, even for someone like me who isn't super tech-savvy. The interface is intuitive, and I was able to get everything personalized in no time. It’s clear that a lot of thought went into making this tool user-friendly. Highly recommend it to anyone looking for a seamless product customization experience!

LAMOSE
Canada
Over 3 years using the app
September 19, 2024

⭐️⭐️⭐️⭐️⭐️ Amazing App and Outstanding Support!

We’ve been using Product Personalizer for a while now, and it’s been a game-changer for our store. The app is incredibly versatile and perfect for offering customisation options to our customers. We recently encountered a technical issue, but the support team was quick to assist us.

A special shoutout to Muhtasim, who went above and beyond to solve the problem. His responsiveness and attention to detail were fantastic, and he ensured everything was running smoothly again in no time. Highly recommend this app, not just for its features but also for the top-notch customer service!

CarveOn
Ireland
Almost 6 years using the app
October 24, 2024

Nazirul helped me out with an error message that I was getting on my Shopify page that was being caused by a faulty image. He sent me directions on how to fix this and was of great help.

Global Recognition Inc
United States
11 months using the app
October 24, 2024

In general, the app preforms very well and we like the preview aspect on our product pages. Customer service has been fast and responsive to our needs. We had a small issue, and the team at Zepto was able to resolve it for us lightning-fast.

DiamondCore Tools
United States
About 4 years using the app
September 23, 2024

Came with a difficult task, but this support team can fix anything. So happy with this app.

The Jeweller Plug
Belgium
Almost 4 years using the app
October 4, 2024

We've been using the app for a while now and are overall very satisfied. There were a few minor issues during the configuration, but the support team was always quick to respond and extremely helpful. Their response time is impressive – always friendly and very knowledgeable.

The app itself offers great advantages with a wide range of features and functions that make our daily operations much easier. Its flexibility allows it to integrate perfectly into our workflow. I would definitely recommend this app to anyone looking for a versatile and reliable solution!

Flairfootball
Germany
4 months using the app
August 18, 2024

Great app with lots of potential, I had an issue and the team got to work and solved it for me. Great team and responsive on the emails. they had a live chat system before but its gone now but the quick responses on emails make up for the chat not being available.

LIVE x MAINTAIN
United Kingdom
Almost 2 years using the app
September 24, 2024

Perfect App. Perfect customer service! If we want to do some changes regarding styling and designing they are very helpful!

Great company and people to work with!

Eigen Fifa Kaart
Netherlands
Over 3 years using the app
September 26, 2024

I just wanted to take a moment to express my heartfelt appreciation for muhtasin mahir. Your unwavering dedication and exceptional support make a significant difference in our success.

Whether it’s troubleshooting issues, answering queries, or going the extra mile for our clients

Crazy Neon
United States
About 3 years using the app