Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its complex personalization options that boost conversion rates. They value its features like live product previews, image libraries, and intuitive interface. The app is recognized for its stability, regular updates, and responsive customer support. Despite its high functionality, it's seen as cost-effective. Long-term merchants express satisfaction with its performance and support.

Edited May 21, 2020

Great customer service, fantastic app. I use it for several products and it works very well overall. 5/5

Tresk Design
Sweden
Over 3 years using the app
March 13, 2023

I've been using this app for 3 years and had "only" 3 problems. All were resolved very promptly and satisfactorily. Love it!

Hundsgeleint
Germany
Over 3 years using the app
July 27, 2023

They always helpful whenever we need and very easy to use this personalize app. Thank you for great service

Lotus Linen
United States
About 2 years using the app
Edited January 24, 2024

I am trying to contact the service because I have a serious problem. But no one is answering me! I am tryibf it the fifth time now!!!

Is this app still supported?

Good Wilhelm
Germany
About 3 years using the app
February 4, 2022

Easy to learn and implement personalization app. Customer support is wonderful; they are quick to help with issues.

Pegai
United States
About 3 years using the app
December 21, 2021

Excellent customer service. It was quick and accurate, the person that helped me through my issue was very smart and helped me to fix the issue pretty fast.

MAAD Collective
Mexico
About 3 years using the app
October 24, 2022

We use this app to offer additional and unique customizations to products that our customers purchase. Support is always helpful on the backend whenever we have a hiccup on the frontend. Highly recommended.

Alex Woo Inc.
United States
About 3 years using the app
August 26, 2021

Great app that lets you customize products. The variants show up directly in the product page and the customer can see the changes directly. Our customers really like it.

PHANTOM ATHLETICS
Austria
About 3 years using the app
October 14, 2021

This app is really amazing! It helps me to manage my personalized products. One more advantage is their very accommodating technical support team. Thumbs up to you guys! This app is highly recommended!

SilverWorks
Philippines
About 3 years using the app
Edited November 29, 2022

LetterSeals.com
I've been using Product Personalizer on my Shopify store for a few years now, setting up visual customization for our custom products and complex logic trees for product options. I've been so happy with the product; the service is top-notch. If I am ever struggling to figure out a way to create a specific result or have any issues with our setup, the Zepto crew is fast to help, and have the perfect solution.

LetterSeals.com
United States
About 3 years using the app