Reviews (1,191)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its extensive customization options, including fonts, colors, and emojis, and a preview feature that lets customers visualize their customizations. It supports a variety of products like rubber stamps and engraved jewelry. The app is noted for its user-friendly interface, seamless performance, and responsive customer support that offers quick fixes and tutorials. Merchants appreciate its cost-effectiveness and ability to enhance product differentiation in competitive markets.

November 7, 2017

Easy to use, very user-friendly. The support team was very prompt in their response and was able to install the application free of charge in a matter of a day. Much better experience than I had with other applications.

Designerly
United States
24 days using the app
November 20, 2021

Loving the app so far! It loads fast and does exactly what I need it to do. I've used custom CSS to make it fit with my site - the possibilities are endless! I've had a couple of minor issues but support was able to help me quickly and efficiently. Thank you :)

Minimo
United Kingdom
23 days using the app
May 16, 2019

Fantastic app, easy to use and when we had a technical hitch the problem was solved straight away.

Freedom Strings
United States
22 days using the app
April 6, 2021

Great app, easy to customise & mainly Great Technical Support! Always quick replies when i needed help. Thank you!

Wonder Sticker Australia
Australia
22 days using the app
February 27, 2023

Was einen eigenen Shop angeht bin ich der Neuling schlecht hin.
Diese App bringt genau das mit sich was ich benötige und auch wenn ich da nicht ganz verstanden habe wie es funktioniert hat, hat mir der Kunden Support (Shahariare Rahaman, Shahariare Rahaman und Shahariare Rahaman) super weiter geholfen.
Falls was nicht so läuft wie ihr es euch vorstellt, schreibt dem Support und ihr werdet positiv überrascht sein^^.

Grüßleee Franky

LoFDekor
Germany
22 days using the app
October 14, 2021

Wow, this app will not only put your products on a more, fully flexible level, the support team in place will make sure your system is set up and optimized for success. I'm very happy with the level of service from the team and the quality of their product. There are minor glitches here and there that are easily ignored given the fact that the system is building a higher level of professionalism for you. I'm so thankful for this app as I've needed something like it for a while now.

A&A Jewels Co.
Canada
22 days using the app
November 5, 2020

Product Personalizer has dramatically improved our product personalization experience for our customers! We are extremely happy with the app.

Mission Mercantile
United States
22 days using the app
December 8, 2021

Being a web novice, I got stuck on the configuration process a few times. Luckily, every time I reached out to the support team through their live chat, and they quickly responded and my problems were resolved within minutes. I highly recommend this app.

The Personalised Stationery Company
United Kingdom
21 days using the app
July 13, 2023

I tried a few product personaliser apps and this one is by far the best I found. It was pretty easy to set up and has tonnes of personalisation options to choose from.

I was especially impressed with the help provided by the app staff. I emailed a few times about styling the app to fit within our design and they were always polite and responsive.

Zepto is the perfect addition to our client's store.

Harper Collective
United Kingdom
21 days using the app
September 18, 2022

Thank you so much for customer support, they will actively help you with your problems when you ask them for help. The only thing I'm not happy with this plugin is that it affects my website speed.

SKYLOONG
Hong Kong SAR
Over 1 year using the app