Reviews (1,151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing product customization, praising its user-friendly interface and real-time preview feature that boosts customer confidence. They appreciate the diverse customization options and the exceptional customer support, noting quick response times and helpful resources like video tutorials. The app is valued for its ease of integration and reliable performance.
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Had some setup issues that I needed help with and some update wishes. Contacted support and they help me right away with making the layout as I wanted. My best recommendations.
Please check your app now. There is no stability with your app. So how can our customers experience and buy?
Thanks for taking the time to review. Our server got attacked by DDOS repeatedly by some culprits. We had done what to be done. Due to the external attack of a huge spam load towards our server, they were able to slow down it for a couple of hours. They tried from multiple IPS. We have taken all technical measures suggested by the server team and finally detected all the IPS and block them by Cloudflare. Hope you understand our situation
had several issues with this app, and support keeps blaming the theme. I changed theme 3 times - issues still persist
issues are happening in the cart, these issues are triggered when one or more products are added:
-no items in cart even if I added items
-items in cart do not update when new product is added
-items that other people customized appear in my cart, items that I did not customize
Your site seems to have become static from the Shopify server. It seems a Shopify Bug. Please contact Shopify support.
The App works flawless with many clever features and effective ways to multiply a template and put it over different products. But i have to take a moment to especially appreciate their quick, professional, kind and hard working support. They speak perfect english, take their time, help with everything patiently and are just good, hard working people who appreciate you as a customer, which i am very thankful for! So: Thank you guys, keep up the great work! You helped us a lot ;)
This app is amazing!! It offers so many customization options, it was perfect for my needs. There were issues along the way and the customer service was excellent. Always a response within a few hours and always a solution! I'd recommend this app wholeheartedly!
If you need to personalize products, in mass, then this is the App to use! We have worked with a number of personalization tool and Product Personalizer is the only one we found that provides the ability to apply a personalization template across 100s to 1000s of products. Their support is very responsive and the tool is straight forward to use.
Great app!
Numan was very helpfull assisting me to set up some specific changes on the interface that ended up improving the UX for my customers.
Don't hesitate and give it a try folks, you won't regret!
I've tried 5 other product personalizer apps before finally settling on this one. It is by far the easiest to use, and provided good capabilities to customize for my needs. I did reach out a couple times for help and they responded with everything i needed within 24hrs. Would recommend.
This app is fairly sophisticated, so I initially was concerned that I wouldn't be able to get it to look and work the way I like. But after watching Zepto's videos, and a little bit of their customer service (which is excellent by the way), I was up and running, confident I could get the results I wanted without too much struggle. Thank you so much, Zepto team, for a great product and great customer service!!!
This has been a great app for personalizing product for customers in real time. The support from them has been great as well.