Reviews (1,191)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its extensive customization options, including fonts, colors, and emojis, and a preview feature that lets customers visualize their customizations. It supports a variety of products like rubber stamps and engraved jewelry. The app is noted for its user-friendly interface, seamless performance, and responsive customer support that offers quick fixes and tutorials. Merchants appreciate its cost-effectiveness and ability to enhance product differentiation in competitive markets.
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I have always wanted to let clients choose their exact chocolates in the box...and this app delivers. I am pretty smart but not super tech-y, and was able to install and set up mostly on my own. For the things I couldn't figure out, I sent questions and customer service responded super fast and sent the code for a customized packing slip. Love love love.
The app is great and the customer support is was high quality. Super easy usability and we believe our customers with think the same.
It's a great app, but it does take quite a lot of time to set up if you want to make it perfect. The support team are really good and reply fast, they help guide you through the process.
Great customer service
Good app and good and fast support.
One area for improvement could be bulk editing though. Would make the process much faster =]
App is working well in our store so far and the support team is very helpful. They walk us through with the hurdles we encountered during setup.
I'm still in the process of setting this app up (I have a lot of products with a lot of different options) but so far I'm really excited with what I'll be able to achieve with it and how much time it will save me in the long run! The support team have been so patient and helpful to me when I need tweeks and my silly questions answered!
I thought this app was a good choice, but it blocks the ability for customers to use a discount code -- something they don't disclose. Found this out during a major promo. I was told by their support to install another app and that would fix the problem. Nope. Worked fine at first and then stopped working, No fix from support. No help. Just a runaround and bunch of excuses.
Great app, packed with useful options. Once installed, it already adapted to my theme almost perfectly. I only needed a very few, minor tweaks and the developer was very fast and responsive in making them.
Provided quick help with monogram fonts. Solved my issue quickly and provided accurate support to correct problem